Patents by Inventor Jeffery Michael Iannone

Jeffery Michael Iannone has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • System and method for determining the compliance of agent scripts
    Patent number: 11227584
    Abstract: Systems and methods of script identification in audio data obtained from audio data. The audio data is segmented into a plurality of utterances. A script model representative of a script text is obtained. The plurality of utterances are decoded with the script model. A determination is made if the script text occurred in the audio data.
    Type: Grant
    Filed: February 3, 2020
    Date of Patent: January 18, 2022
    Assignee: Verint Systems Ltd.
    Inventors: Jeffery Michael Iannone, Ron Wein, Omer Ziv
  • SYSTEM AND METHOD FOR DETERMINING THE COMPLIANCE OF AGENT SCRIPTS
    Publication number: 20200168209
    Abstract: Systems and methods of script identification in audio data obtained from audio data. The audio data is segmented into a plurality of utterances. A script model representative of a script text is obtained. The plurality of utterances are decoded with the script model. A determination is made if the script text occurred in the audio data.
    Type: Application
    Filed: February 3, 2020
    Publication date: May 28, 2020
    Applicant: Verint Systems Ltd.
    Inventors: Jeffery Michael Iannone, Ron Wein, Omer Ziv
  • System and Method for Determining the Compliance of Agent Scripts
    Publication number: 20160329049
    Abstract: Systems and methods of script identification in audio data obtained from audio data. The audio data is segmented into a plurality of utterances. A script model representative of a script text is obtained. The plurality of utterances are decoded with the script model. A determination is made if the script text occurred in the audio data.
    Type: Application
    Filed: July 22, 2016
    Publication date: November 10, 2016
    Applicant: Verint Systems Ltd.
    Inventors: Jeffery Michael Iannone, Ron Wein, Omer Ziv
  • System and method for determining the compliance of agent scripts
    Patent number: 9412362
    Abstract: Systems and methods of script identification in audio data obtained from audio data. The audio data is segmented into a plurality of utterances. A script model representative of a script text is obtained. The plurality of utterances are decoded with the script model. A determination is made if the script text occurred in the audio data.
    Type: Grant
    Filed: June 30, 2014
    Date of Patent: August 9, 2016
    Assignee: Verint Systems Ltd.
    Inventors: Jeffery Michael Iannone, Ron Wein, Omer Ziv
  • System and Method for Determining the Compliance of Agent Scripts
    Publication number: 20150066504
    Abstract: Systems and methods of script identification in audio data obtained from audio data. The audio data is segmented into a plurality of utterances. A script model representative of a script text is obtained. The plurality of utterances are decoded with the script model. A determination is made if the script text occurred in the audio data.
    Type: Application
    Filed: June 30, 2014
    Publication date: March 5, 2015
    Applicant: VERINT SYSTEMS LTD.
    Inventors: Jeffery Michael Iannone, Ron Wein, Omer Ziv