Patents by Inventor Jeffrey James Piper
Jeffrey James Piper has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).
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Publication number: 20210319483Abstract: Review data associated with a plurality of entities is received. Each of the entities is associated with a particular industry and the review data comprises review data obtained from a plurality of review sites. From at least a portion of the received review data, a review benchmark for the industry is determined. The benchmark is provided as output.Type: ApplicationFiled: March 26, 2021Publication date: October 14, 2021Inventors: Jeffrey James Piper, Brent Michael Franson, Thomas Gerardo Dignan
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Patent number: 10997638Abstract: Review data associated with a plurality of entities is received. Each of the entities is associated with a particular industry and the review data comprises review data obtained from a plurality of review sites. From at least a portion of the received review data, a review benchmark for the industry is determined. The benchmark is provided as output.Type: GrantFiled: September 27, 2019Date of Patent: May 4, 2021Assignee: Reputation.com, Inc.Inventors: Jeffrey James Piper, Brent Michael Franson, Thomas Gerardo Dignan
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Publication number: 20200401579Abstract: Recommending reviewers from which to request reviews is disclosed. A list of potential reviewers is received. A determination is made that at least one potential reviewer included in the list of potential reviewers should be targeted with a request to review an entity. The transmission of a review request to the potential reviewer is facilitated.Type: ApplicationFiled: September 2, 2020Publication date: December 24, 2020Inventors: Brent Michael Franson, Jeffrey James Piper, Thomas Gerardo Dignan
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Patent number: 10853355Abstract: Recommending reviewers from which to request reviews is disclosed. A list of potential reviewers is received. A determination is made that at least one potential reviewer included in the list of potential reviewers should be targeted with a request to review an entity. The transmission of a review request to the potential reviewer is facilitated.Type: GrantFiled: December 30, 2012Date of Patent: December 1, 2020Assignee: Reputation.com, Inc.Inventors: Brent Michael Franson, Jeffrey James Piper, Thomas Gerardo Dignan
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Patent number: 10810189Abstract: Recommending reviewers from which to request reviews is disclosed. A list of potential reviewers is received. A determination is made that at least one potential reviewer included in the list of potential reviewers should be targeted with a request to review an entity. The transmission of a review request to the potential reviewer is facilitated.Type: GrantFiled: December 30, 2012Date of Patent: October 20, 2020Assignee: Reputation.com, Inc.Inventors: Brent Michael Franson, Jeffrey James Piper, Thomas Gerardo Dignan
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Publication number: 20200258095Abstract: Enterprise reputation evaluation techniques are disclosed. Reputation data extracted from each of a plurality of data sources is received. The reputation data is associated with a plurality of physical locations of an enterprise entity. An aggregate reputation score is determined for the entity using at least a portion of the received data. The aggregate reputation score is provided as output.Type: ApplicationFiled: March 9, 2020Publication date: August 13, 2020Inventors: Brent Michael Franson, Jeffrey James Piper, Thomas Gerardo Dignan, Shrey A. Bhatia
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Patent number: 10636041Abstract: Enterprise reputation evaluation techniques are disclosed. Reputation data extracted from each of a plurality of data sources is received. The reputation data is associated with a plurality of physical locations of an enterprise entity. An aggregate reputation score is determined for the entity using at least a portion of the received data. The aggregate reputation score is provided as output.Type: GrantFiled: July 9, 2012Date of Patent: April 28, 2020Assignee: Reputation.com, Inc.Inventors: Brent Michael Franson, Jeffrey James Piper, Thomas Gerardo Dignan, Shrey A. Bhatia
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Patent number: 10474979Abstract: Review data associated with a plurality of entities is received. Each of the entities is associated with a particular industry and the review data comprises review data obtained from a plurality of review sites. From at least a portion of the received review data, a review benchmark for the industry is determined. The benchmark is provided as output.Type: GrantFiled: June 1, 2017Date of Patent: November 12, 2019Assignee: Reputation.com, Inc.Inventors: Jeffrey James Piper, Brent Michael Franson, Thomas Gerardo Dignan
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Patent number: 10354296Abstract: The transmission of a review request to a potential author of a review on a review site is facilitated. A determination is made that the potential reviewer has not, subsequent to the transmission, authored a review on the review site. A follow-up action to take with the potential reviewer regarding the review request is determined.Type: GrantFiled: May 11, 2015Date of Patent: July 16, 2019Assignee: Reputation.com, Inc.Inventors: Brent Michael Franson, Jeffrey James Piper, Thomas Gerardo Dignan
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Patent number: 9697490Abstract: Review data associated with a plurality of entities is received. Each of the entities is associated with a particular industry and the review data comprises review data obtained from a plurality of review sites. From at least a portion of the received review data, a review benchmark for the industry is determined. The benchmark is provided as output.Type: GrantFiled: December 30, 2012Date of Patent: July 4, 2017Assignee: Reputation.com, Inc.Inventors: Jeffrey James Piper, Brent Michael Franson, Thomas Gerardo Dignan
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Patent number: 9639869Abstract: A user is solicited to provide a review for a business, while the user is located on a premise of the business. Review data is received from the user. The review data is transmitted to a reputation platform configured to evaluate the received review data. If the review data indicates a positive review, a review request action is commenced. If the review data indicates a negative review, a remedial action is commenced.Type: GrantFiled: January 23, 2014Date of Patent: May 2, 2017Assignee: Reputation.com, Inc.Inventors: Brent Michael Franson, Jeffrey James Piper, Thomas Gerardo Dignan
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Patent number: 9053499Abstract: The transmission of a review request to a potential author of a review on a review site is facilitated. A determination is made that the potential reviewer has not, subsequent to the transmission, authored a review on the review site. A follow-up action to take with the potential reviewer regarding the review request is determined.Type: GrantFiled: October 10, 2013Date of Patent: June 9, 2015Assignee: Reputation.com, Inc.Inventors: Brent Michael Franson, Jeffrey James Piper, Thomas Gerardo Dignan
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Patent number: 8676596Abstract: A user is prompted to provide a review at a point of sale. Review data is received from the user. The review data is transmitted to a reputation platform configured to evaluate the received review data. If the review data indicates a positive review, a review request action is commenced. If the review data indicates a negative review, a remedial action is commenced.Type: GrantFiled: December 30, 2012Date of Patent: March 18, 2014Assignee: Reputation.com, Inc.Inventors: Brent Michael Franson, Jeffrey James Piper, Thomas Gerardo Dignan
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Patent number: 8595022Abstract: Determining a follow-up action to take with respect to a review request is disclosed. The transmission of a review request to a potential reviewer is facilitated. A determination is made that the potential reviewer has not, subsequent to the transmission, created a review. A follow-up action to take regarding the review request is determined.Type: GrantFiled: December 30, 2012Date of Patent: November 26, 2013Assignee: Reputation.com, Inc.Inventors: Brent Michael Franson, Jeffrey James Piper, Thomas Gerardo Dignan
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Patent number: 8494973Abstract: An existing distribution of reviews for an entity across a plurality of review sites is evaluated. A determination is made, on behalf of the entity, that the existing distribution should be adjusted. An indication of at least one review site on which the placement of at least one additional review should be targeted is provided as output.Type: GrantFiled: December 30, 2012Date of Patent: July 23, 2013Assignee: Reputation.com, Inc.Inventors: Thomas Gerardo Dignan, Brent Michael Franson, Jeffrey James Piper