Abstract: A method for provisioning broadband access service and automatically configuring a broadband communication device is disclosed. An embodiment provides for a method in which a server may be contacted when broadband access service and device configuration parameters are needed. This contact may be initiated via a dial-up modem. Next, the server determines broadband service providers for the user. This may be done by using caller-ID to identify the geographic region for the customer. A list of such providers is transferred to the user. From this list, the user selects a service provider. Next, the server determines configuration parameters for the broadband communication device. For example, the server may link to the selected Internet service provider to obtain the proper configuration parameters for this user. Then, the configuration parameters are transferred over the dial-up communication link to the user.