Patents by Inventor Jessica Li

Jessica Li has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • Patent number: 11734648
    Abstract: A system and method are presented relating to emotion-based action recommendations. The present invention may include a recommender engine that analyzes several pieces of information and using artificial intelligence derived models, provides a course of action for a contact center agent and the probability and estimations behind the recommendation as a justification. System inputs include cost of the item or service being troubleshooted, estimated costs for different resolutions, cost of each escalation level of the interaction, history of previous interactions, agent costs, history of the current interaction, acoustic events and sentiment or primary detected emotions of the customer's transcript. The recommended course of action, rationale, and authorization can be provided as output. The system may record whether the agent followed the recommendation to improve further recommendations.
    Type: Grant
    Filed: June 2, 2020
    Date of Patent: August 22, 2023
    Inventors: Jessica Li, Leor Grebler, Ankit Pat, William Zhao
  • Publication number: 20230224357
    Abstract: In one disclosed method, a computing system receives a first request to download a first file to a client device. The computing system further sends, based at least in part on the first request, a first digest of the first file to the client device to enable the client device to compare the first digest with at least a second digest of a second file stored locally at the client device. The computing system further receives, after sending the first digest to the client device, a second request to refrain from downloading the first file to the client device.
    Type: Application
    Filed: January 19, 2022
    Publication date: July 13, 2023
    Inventors: Ke Xu, Jia Yin, Jessica Li, Jie Zhuang
  • Publication number: 20230118385
    Abstract: A system and method for enhancing online meeting creation. A disclosed method includes: receiving a meeting title from a meeting agent, the meeting agent configured to interface with a meeting tool configured to create an online meeting for a user; analyzing the meeting title to identify a set of matching records from a meeting records database; determining a list of recommended attendees based on the set of matching records; and returning the list of recommended attendees to the meeting agent.
    Type: Application
    Filed: October 20, 2021
    Publication date: April 20, 2023
    Inventors: Ke Xu, Jessica Li, Jia Yin, Jie Zhuang
  • Publication number: 20230057899
    Abstract: Anti-PVRIG and anti-TIGIT for use in methods of treatment based on the enhanced NK-cell using the antibodies for the treatment of cancer.
    Type: Application
    Filed: December 7, 2020
    Publication date: February 23, 2023
    Inventors: Maya Kotturi, Sarah Whelan, Paul Neeson, Jessica Li, Joseph A. Trapani, Eran Ophir, Moran Galperin
  • Patent number: 11445959
    Abstract: The present application provides a method and an apparatus of modulating a neuronal firing frequency at a brain functional site in a brain, the method comprising: generating an electromagnetic field with its power in variation at the preset modulating frequency; and arranging the generated electromagnetic field near the brain such that the brain functional site is within the range of the near field of the electromagnetic field, to polarize extracellular fluid at the brain functional site with the power of the electromagnetic field, such that a polarization density of the extracellular fluid varies at the preset modulating frequency and neurons in the extracellular fluid are modulated to fire at the preset modulating frequency.
    Type: Grant
    Filed: August 27, 2018
    Date of Patent: September 20, 2022
    Inventors: Xiaoping Li, Qian Xia, Jessica Li, Joanna Le Xi Li
  • Patent number: 11395617
    Abstract: The present application provides a method and an apparatus of actively sensing a neuronal firing frequency at a functional site in a brain, the method comprising: generating a varying electromagnetic field and acting a near field of the generated electromagnetic field on a targeted brain functional site; sensing the alteration of the electromagnetic field at the targeted brain functional site; and determining a variation frequency of the alteration of the electromagnetic field at the targeted brain functional site as the neuronal firing frequency at the targeted brain functional site.
    Type: Grant
    Filed: August 27, 2018
    Date of Patent: July 26, 2022
    Inventors: Xiaoping Li, Qian Xia, Jessica Li, Joanna Le Xi Li
  • Publication number: 20210374671
    Abstract: A system and method are presented relating to emotion-based action recommendations. The present invention may include a recommender engine that analyzes several pieces of information and using artificial intelligence derived models, provides a course of action for a contact center agent and the probability and estimations behind the recommendation as a justification. System inputs include cost of the item or service being troubleshooted, estimated costs for different resolutions, cost of each escalation level of the interaction, history of previous interactions, agent costs, history of the current interaction, acoustic events and sentiment or primary detected emotions of the customer's transcript. The recommended course of action, rationale, and authorization can be provided as output. The system may record whether the agent followed the recommendation to improve further recommendations.
    Type: Application
    Filed: June 2, 2020
    Publication date: December 2, 2021
    Applicant: Genesys Telecommunications Laboratories, Inc.
    Inventors: Jessica Li, Leor Grebler, Ankit Pat, William Zhao
  • Publication number: 20210128051
    Abstract: Disclosed is a system for monitoring activities of Autonomic Nervous System (ANS) for preventive medicine comprising: a sensing device configured to sense an involuntary control signal from the ANS of a subject in sleep; and an analyzing device configured to analyze the sensed involuntary control signal received from the sensing device to evaluate a dynamic health condition of the subject, and output the evaluated dynamic health condition.
    Type: Application
    Filed: November 6, 2020
    Publication date: May 6, 2021
    Inventors: Xiaoping LI, Qian XIA, Jessica LI, Joanna Le Xi LI
  • Patent number: 10348595
    Abstract: The present invention extends to methods, systems, and computer program products for managing data-driven services. Aspects of the invention include a platform for data services. The platform manages data and associated data models holistically together. The platform enables and integrates data-driven services through a service model. The platform transforms data into information and information into intelligence and exposes insights to services. The platform allows for data and service sharing across domains.
    Type: Grant
    Filed: December 1, 2014
    Date of Patent: July 9, 2019
    Assignee: Microsoft Technology Licensing, LLC
    Inventors: Zhen Liu, Bobby Chiu Chun Mak, Michael Timothy Fischer, Yet Luong Huynh, Chen Liu, Xin Peng, Joe Zhu, Jingmei Jessica Li, Chunyi Liu
  • Publication number: 20190125251
    Abstract: A method and apparatus manage a sleep mode of a brain by measuring a sleep depth as well as a sleep stage of the brain in the sleep mode. A damping/blocking level of a reticular formation is measured in descending motor cortex-emitted idle impulses to at least one part of a body.
    Type: Application
    Filed: October 29, 2018
    Publication date: May 2, 2019
    Inventors: Xiaoping LI, Qian XIA, Jessica LI, Joanna Le Xi LI
  • Publication number: 20190060658
    Abstract: The present application provides a method and an apparatus of modulating a neuronal firing frequency at a brain functional site in a brain, the method comprising: generating an electromagnetic field with its power in variation at the preset modulating frequency; and arranging the generated electromagnetic field near the brain such that the brain functional site is within the range of the near field of the electromagnetic field, to polarize extracellular fluid at the brain functional site with the power of the electromagnetic field, such that a polarization density of the extracellular fluid varies at the preset modulating frequency and neurons in the extracellular fluid are modulated to fire at the preset modulating frequency.
    Type: Application
    Filed: August 27, 2018
    Publication date: February 28, 2019
    Inventors: Xiaoping LI, Qian XIA, Jessica LI, Joanna Le Xi LI
  • Publication number: 20190059760
    Abstract: The present application provides a method and an apparatus of actively sensing a neuronal firing frequency at a functional site in a brain, the method comprising: generating a varying electromagnetic field and acting a near field of the generated electromagnetic field on a targeted brain functional site; sensing the alteration of the electromagnetic field at the targeted brain functional site; and determining a variation frequency of the alteration of the electromagnetic field at the targeted brain functional site as the neuronal firing frequency at the targeted brain functional site.
    Type: Application
    Filed: August 27, 2018
    Publication date: February 28, 2019
    Inventors: Xiaoping LI, Qian XIA, Jessica LI, Joanna Le Xi LI
  • Publication number: 20170296097
    Abstract: Methods, systems, and computer readable medium are disclosed herein comprising detecting a first tension; detecting a second tension; determining a difference between the first tension and the second tension; and estimating a volume change based at least in part on the determined difference.
    Type: Application
    Filed: April 3, 2017
    Publication date: October 19, 2017
    Inventors: Jessica Li Walling, Robert Richard Walling, III
  • Publication number: 20160092602
    Abstract: Embodiments are directed to methods and systems for defining customizable data services through dynamic configuration of a dashboard using data feeds, analytics, and visual artifacts. A customizable dashboard is built using a basic framework, design time configuration, instantiation time binding, and runtime ad hoc data input. The customizable data service binds business logic in a data query service with a visual tile template that provides specific parameters for visualizations and/or queries. The visual tile templates are pluggable visual on multiple dashboard pages.
    Type: Application
    Filed: January 24, 2015
    Publication date: March 31, 2016
    Inventors: Zhen Liu, Chiu-Chun Bobby Mak, Michael Fischer, Dafeng Wang, Darren Chuang, Ruifeng Wu, Xin Peng, Jingmei Jessica Li, QingHu Li
  • Publication number: 20160021198
    Abstract: The present invention extends to methods, systems, and computer program products for managing data-driven services. Aspects of the invention include a platform for data services. The platform manages data and associated data models holistically together. The platform enables and integrates data-driven services through a service model. The platform transforms data into information and information into intelligence and exposes insights to services. The platform allows for data and service sharing across domains.
    Type: Application
    Filed: December 1, 2014
    Publication date: January 21, 2016
    Inventors: Zhen Liu, Bobby Chiu Chun Mak, Michael Timothy Fischer, Yet Luong Huynh, Chen Liu, Xin Peng, Joe Zhu, Jingmei Jessica Li, Chunyi Liu
  • Publication number: 20150099670
    Abstract: The invention relates to a method of preparing bisulfite-treated DNA library by ligation of adaptors to DNA after bisulfite conversion. The prepared library is suitable for use in sequencing reactions to analyze genome-wide DNA methylation status.
    Type: Application
    Filed: October 7, 2013
    Publication date: April 9, 2015
    Inventors: Weiwei Li, Jessica Li
  • Patent number: 8206935
    Abstract: This invention is related to a method for rapidly quantifying hydroxymethylated DNA by binding DNA to a plastic carrier followed by immunodetection of 5-hydroxymethylcytosine or a hydroxymethylcytosine structure that is marker of DNA hydroxymethylation.
    Type: Grant
    Filed: July 1, 2010
    Date of Patent: June 26, 2012
    Inventors: Weiwei Li, Jessica Li
  • Publication number: 20120122087
    Abstract: The present invention is related to the use of 5-hydroxymethylcytosine or a biomolecule having general structure of 5-hydroxymethycytosine as a biomarker for the detection, treatment monitoring, and prognostic prediction of cancer.
    Type: Application
    Filed: November 17, 2010
    Publication date: May 17, 2012
    Inventors: Weiwei Li, Jessica Li
  • Publication number: 20120107808
    Abstract: This invention provides a method for the detection of hydroxymethylation patterns in a DNA sample, especially in genetic regions. A test sample containing hydroxymethylated DNA is hybridized to capture oligonucleotides immobilized on a solid phase. The hydroxymethylated DNA in hybrid is detected using an antibody which specifically recognizes hydroxymethylcytosine structure the marker of DNA hydroxymethylation-followed by immuno-signal amplification. The present invention provides a method to detect gene-specific hydroxymethylation in a simple, rapid and high throughput format with high specificity and sensitivity.
    Type: Application
    Filed: October 27, 2010
    Publication date: May 3, 2012
    Inventors: Weiwei Li, Jessica Li
  • Patent number: D898436
    Type: Grant
    Filed: March 29, 2019
    Date of Patent: October 13, 2020
    Inventors: Xiaoping Li, Qian Xia, Jessica Li, Joanna Le Xi Li