Patents by Inventor Jignesh Rangwala

Jignesh Rangwala has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • Publication number: 20240134590
    Abstract: In some embodiments, a shared presentation, which includes a set of spatial regions, is transmitted to user devices associated with users. Then, based on a user input indicating a first spatial region of the shared presentation for a first user, first auxiliary data (e.g., auxiliary video stream of the shared presentation) that corresponds to the first spatial region is generated. Moreover, based on the user input indicating the first user, a first user device associated with the first user is caused to display the first spatial region at a first time without displaying one or more other spatial regions of the set of spatial regions at the first time. As an example, the first auxiliary data is transmitted to the first user device, which causes the first user device to display the first spatial region without displaying the other spatial regions.
    Type: Application
    Filed: October 18, 2022
    Publication date: April 25, 2024
    Applicant: Capital One Services, LLC
    Inventors: Jignesh RANGWALA, Lee ADCOCK, Mehulkumar Jayantilal GARNARA, Vamsi KAVURI
  • Publication number: 20240129590
    Abstract: In some embodiments, a system transmits a shared presentation to user devices associated with users. Then, in response to an inquiry from a first user associated with a first viewing device, the system identifies that an answer to this inquiry was covered in a previous portion of the presentation, and generates auxiliary data (e.g., an auxiliary video stream of the shared presentation) corresponding to the previous portion of the presentation. The system then causes the first viewing device to display the auxiliary data corresponding to the previous portion of the presentation, which includes an answer to the first user's inquiry, in lieu of the shared presentation. In an example, the auxiliary data may be played back at a speed that is faster than the default speed of the shared presentation.
    Type: Application
    Filed: October 17, 2022
    Publication date: April 18, 2024
    Applicant: Capital One Services, LLC
    Inventors: Vamsi KAVURI, Mehulkumar Jayantilal Garnara, Jignesh Rangwala, Lee Adcock
  • Publication number: 20240056477
    Abstract: A user device may obtain message information that includes a first hash that was generated based on a portion of a future message that will be sent to the user device. The user device may determine whether new messages received at the user device appear to be associated with a corresponding entity. If a new message appears to be associated with the entity, the user device may use the message information to confirm whether the new message is malicious. Based on determining that the new message is malicious, the user device may display a notification to a user or perform a variety of other actions.
    Type: Application
    Filed: August 10, 2022
    Publication date: February 15, 2024
    Applicant: Capital One Services, LLC
    Inventors: Jignesh RANGWALA, Vamsi KAVURI, Lee ADCOCK, Mehulkumar Jayantilal GARNARA
  • Publication number: 20240046669
    Abstract: In some embodiments, user extraction of in-video text may be facilitated. In some embodiments, a video associated with a video communication session may be processed to detect moving text to which a first user is referring in the video. Based on the detection of the moving text, location information associated with the moving text may be determined. For example, the location information may indicate spatial locations of the moving text. Based on the text location information, a graphical text location indicator may be overlayed on the video (e.g., on a first portion of a user interface of a user device) where the graphical text location indicator is presented proximate the moving text. Selectable text corresponding to the moving text and an auxiliary indicator corresponding to the graphical text location indicator may be presented on a second portion of the user interface.
    Type: Application
    Filed: August 8, 2022
    Publication date: February 8, 2024
    Applicant: Capital One Services, LLC
    Inventors: Vamsi KAVURI, Jignesh RANGWALA, Santhi SRIDHARAN, Muthukumaran VEMBULI, Lee ADCOCK, Mehulkumar Jayantilal GARNARA, Srikanth Reddy SHESHAIAHGARI
  • Publication number: 20230262197
    Abstract: In some implementations, a system may retrieve an electronic calendar associated with a user. The system may identify, based on the electronic calendar, a plurality of virtual sessions. The system may generate an electronic invitation to join an aggregated virtual session for the plurality of virtual sessions. The system may transmit the electronic invitation to a client device associated with the user. The system may receive, from the client device, a selection of the electronic invitation. The system may establish, based on the electronic invitation, the aggregated virtual session for the client device that enables the client device to connect to each of the plurality of virtual sessions associated with the aggregated virtual session.
    Type: Application
    Filed: March 6, 2023
    Publication date: August 17, 2023
    Inventors: Lee ADCOCK, Vamsi KAVURI, Jignesh RANGWALA, Mehulkumar Jayantilal GARNARA, Muthukumaran VEMBULI, Santhi SRIDHARAN, Soumyajit RAY, Steven VOLTZ
  • Patent number: 11716446
    Abstract: In some implementations, a system may receive a plurality of video streams, wherein each video stream is associated with a user of a client device, and wherein the plurality of video streams are associated with a virtual session involving the plurality of client devices. The system may process the plurality of video streams to produce a plurality of processed video streams in which backgrounds of the plurality of video streams are removed. The system may generate a virtual environment that includes a common virtual background, wherein the virtual environment is to be associated with the plurality of processed video streams. The system may transmit one or more output video streams that include the virtual environment with the common virtual background and one or more processed video streams of the plurality of processed video streams.
    Type: Grant
    Filed: January 10, 2022
    Date of Patent: August 1, 2023
    Assignee: Capital One Services, LLC
    Inventors: Lee Adcock, Vamsi Kavuri, Jignesh Rangwala, Mehulkumar Jayantilal Garnara, Muthukumaran Vembuli, Santhi Sridharan, Soumyajit Ray, Steven Voltz
  • Patent number: 11700330
    Abstract: At least some embodiments, a system includes a memory, and a processor configured to convert an audio stream of a speech of a customer during a customer call session into customer-originated text. The customer-originated text is displayed in a first chat interface. A request from a first call center agent is sent to a second call center agent via the first chat interface to interact with the customer during the customer call session and displayed in a second chat interface. The second agent is allowed to participate in the customer call session when the second call center agent accepts the request from the first call center agent. First agent-originated text and second agent-originated text during the customer call session is merged to form a combined agent-originated text and synthesized to computer-generated agent speech having a voice of a computer-generated agent based on the combined agent-originated text communicated to the customer over the voice channel.
    Type: Grant
    Filed: January 13, 2021
    Date of Patent: July 11, 2023
    Assignee: Capital One Services, LLC
    Inventors: Srikanth Reddy Sheshaiahgari, Jignesh Rangwala, Lee Adcock, Vamsi Kavuri, Muthukumaran Vembuli, Mehulkumar Jayantilal Garnara, Soumyajit Ray, Vincent Pham
  • Patent number: 11601619
    Abstract: In some implementations, a system may retrieve an electronic calendar associated with a user. The system may identify, based on the electronic calendar, a plurality of virtual sessions. The system may generate an electronic invitation to join an aggregated virtual session for the plurality of virtual sessions. The system may transmit the electronic invitation to a client device associated with the user. The system may receive, from the client device, a selection of the electronic invitation. The system may establish, based on the electronic invitation, the aggregated virtual session for the client device that enables the client device to connect to each of the plurality of virtual sessions associated with the aggregated virtual session.
    Type: Grant
    Filed: October 1, 2021
    Date of Patent: March 7, 2023
    Assignee: Capital One Services, LLC
    Inventors: Lee Adcock, Vamsi Kavuri, Jignesh Rangwala, Mehulkumar Jayantilal Garnara, Muthukumaran Vembuli, Santhi Sridharan, Soumyajit Ray, Steven Voltz
  • Publication number: 20220210371
    Abstract: In some implementations, a system may retrieve an electronic calendar associated with a user. The system may identify, based on the electronic calendar, a plurality of virtual sessions. The system may generate an electronic invitation to join an aggregated virtual session for the plurality of virtual sessions. The system may transmit the electronic invitation to a client device associated with the user. The system may receive, from the client device, a selection of the electronic invitation. The system may establish, based on the electronic invitation, the aggregated virtual session for the client device that enables the client device to connect to each of the plurality of virtual sessions associated with the aggregated virtual session.
    Type: Application
    Filed: October 1, 2021
    Publication date: June 30, 2022
    Inventors: Lee ADCOCK, Vamsi KAVURI, Jignesh RANGWALA, Mehulkumar Jayantilal GARNARA, Muthukumaran VEMBULI, Santhi SRIDHARAN, Soumyajit RAY, Steven VOLTZ
  • Publication number: 20220210374
    Abstract: In some implementations, a system may receive a plurality of video streams, wherein each video stream is associated with a user of a client device, and wherein the plurality of video streams are associated with a virtual session involving the plurality of client devices. The system may process the plurality of video streams to produce a plurality of processed video streams in which backgrounds of the plurality of video streams are removed. The system may generate a virtual environment that includes a common virtual background, wherein the virtual environment is to be associated with the plurality of processed video streams. The system may transmit one or more output video streams that include the virtual environment with the common virtual background and one or more processed video streams of the plurality of processed video streams.
    Type: Application
    Filed: January 10, 2022
    Publication date: June 30, 2022
    Inventors: Lee Adcock, Vamsi Kavuri, Jignesh Rangwala, Mehulkumar Jayantilal Garnara, Muthukumaran Vembuli, Santhi Sridharan, Soumyajit Ray, Steven Voltz
  • Publication number: 20220180353
    Abstract: In some implementations, a card may receive, from a user device, a location-based configuration message associated with authorizing use of the function. The card may identify, within the location-based configuration message, a set of identifiers associated with one or more base stations of a wireless wide area network. The card may store the set of identifiers in a local data structure of the card. The card may receive, from a base station and via the wireless communication component, a broadcast message that includes a broadcast identifier associated with the base station. The card may determine whether the broadcast identifier is included within the set of identifiers stored in the local data structure. The card may perform an action associated with activating or deactivating the function based on whether the broadcast identifier is included within the set of identifiers.
    Type: Application
    Filed: December 4, 2020
    Publication date: June 9, 2022
    Inventors: Lee ADCOCK, Vamsi KAVURI, Jignesh RANGWALA, Mehulkumar Jayantilal GARNARA, Muthukumaran VEMBULI, Srikanth Reddy SHESHAIAHGARI, Santhi SRIDHARAN
  • Patent number: 11233974
    Abstract: In some implementations, a system may receive a plurality of video streams, wherein each video stream is associated with a user of a client device, and wherein the plurality of video streams are associated with a virtual session involving the plurality of client devices. The system may process the plurality of video streams to produce a plurality of processed video streams in which backgrounds of the plurality of video streams are removed. The system may generate a virtual environment that includes a common virtual background, wherein the virtual environment is to be associated with the plurality of processed video streams. The system may transmit one or more output video streams that include the virtual environment with the common virtual background and one or more processed video streams of the plurality of processed video streams.
    Type: Grant
    Filed: December 31, 2020
    Date of Patent: January 25, 2022
    Assignee: Capital One Services, LLC
    Inventors: Lee Adcock, Vamsi Kavuri, Jignesh Rangwala, Mehulkumar Jayantilal Garnara, Muthukumaran Vembuli, Santhi Sridharan, Soumyajit Ray, Steven Voltz
  • Patent number: 11140358
    Abstract: In some implementations, a system may retrieve an electronic calendar associated with a user. The system may identify, based on the electronic calendar, a plurality of virtual sessions. The system may generate an electronic invitation to join an aggregated virtual session for the plurality of virtual sessions. The system may transmit the electronic invitation to a client device associated with the user. The system may receive, from the client device, a selection of the electronic invitation. The system may establish, based on the electronic invitation, the aggregated virtual session for the client device that enables the client device to connect to each of the plurality of virtual sessions associated with the aggregated virtual session.
    Type: Grant
    Filed: December 31, 2020
    Date of Patent: October 5, 2021
    Assignee: Capital One Services, LLC
    Inventors: Lee Adcock, Vamsi Kavuri, Jignesh Rangwala, Mehulkumar Jayantilal Garnara, Muthukumaran Vembuli, Santhi Sridharan, Soumyajit Ray, Steven Voltz
  • Publication number: 20210144253
    Abstract: At least some embodiments, a system includes a memory, and a processor configured to convert an audio stream of a speech of a customer during a customer call session into customer-originated text. The customer-originated text is displayed in a first chat interface. A request from a first call center agent is sent to a second call center agent via the first chat interface to interact with the customer during the customer call session and displayed in a second chat interface. The second agent is allowed to participate in the customer call session when the second call center agent accepts the request from the first call center agent. First agent-originated text and second agent-originated text during the customer call session is merged to form a combined agent-originated text and synthesized to computer-generated agent speech having a voice of a computer-generated agent based on the combined agent-originated text communicated to the customer over the voice channel.
    Type: Application
    Filed: January 13, 2021
    Publication date: May 13, 2021
    Inventors: Srikanth Reddy Sheshaiahgari, Jignesh Rangwala, Lee Adcock, Vamsi Kavuri, Muthukumaran Vembuli, Mehulkumar Jayantilal Garnara, Soumyajit Ray, Vincent Pham
  • Patent number: 10904385
    Abstract: At least some embodiments, a system includes a memory, and a processor configured to convert an audio stream of a speech of a customer during a customer call session into customer-originated text. The customer-originated text is displayed in a first chat interface. A request from a first call center agent is sent to a second call center agent via the first chat interface to interact with the customer during the customer call session and displayed in a second chat interface. The second agent is allowed to participate in the customer call session when the second call center agent accepts the request from the first call center agent. First agent-originated text and second agent-originated text during the customer call session is merged to form a combined agent-originated text and synthesized to computer-generated agent speech having a voice of a computer-generated agent based on the combined agent-originated text communicated to the customer over the voice channel.
    Type: Grant
    Filed: January 9, 2020
    Date of Patent: January 26, 2021
    Assignee: CAPITAL ONE SERVICES, LLC
    Inventors: Srikanth Reddy Sheshaiahgari, Jignesh Rangwala, Lee Adcock, Vamsi Kavuri, Muthukumaran Vembuli, Mehulkumar Jayantilal Garnara, Soumyajit Ray, Vincent Pham
  • Patent number: 10574822
    Abstract: At least some embodiments, a system includes a memory, and a processor configured to convert an audio stream of a speech of a customer during a customer call session into customer-originated text. The customer-originated text is displayed in a first chat interface. A request from a first call center agent is sent to a second call center agent via the first chat interface to interact with the customer during the customer call session and displayed in a second chat interface. The second agent is allowed to participate in the customer call session when the second call center agent accepts the request from the first call center agent. First agent-originated text and second agent-originated text during the customer call session is merged to form a combined agent-originated text and synthesized to computer-generated agent speech having a voice of a computer-generated agent based on the combined agent-originated text communicated to the customer over the voice channel.
    Type: Grant
    Filed: September 16, 2019
    Date of Patent: February 25, 2020
    Assignee: Capital One Services, LLC
    Inventors: Srikanth Reddy Sheshaiahgari, Jignesh Rangwala, Lee Adcock, Vamsi Kavuri, Muthukumaran Vembuli, Mehulkumar Jayantilal Garnara, Soumyajit Ray, Vincent Pham