Abstract: Embodiments of the present disclosure provide systems and methods for displaying computer applications, such as call-center applications, on a computer desktop. Briefly described, in architecture, one embodiment of the system, among others, can be implemented as follows. Logic is configured to associate a launched computer call-center application with a user-session. A graphical user interface control is further included to enable a user to switch between a plurality of user-sessions, wherein the first user interface is capable of being independently positioned on a desktop of the computer. Other systems and methods are also provided.

Abstract: Embodiments of the present disclosure provide systems and methods for presenting data from a plurality of computer applications for display. Briefly described, in architecture, one embodiment of the system, among others, can be implemented as follows. A graphical interface control to launch execution of a plurality of computer applications is provided on the computer desktop. In addition, one embodiment of the system includes first logic configured to display a launched first computer application within a first graphical window on the desktop. The first graphical window is capable of being positioned on the desktop by a user, where the positioning of the first graphical window is independent from the positioning of the graphical interface control. In some embodiments, the plurality of computer applications includes call center applications.

Abstract: Embodiments of the present disclosure provide systems and methods for implementing navigational controls for presenting data, such as call-center data. Briefly described, in architecture, one embodiment of the system, among others, can be implemented as follows. An application interface that accesses a plurality of computer applications is provided, where at least one computer application is located on a computer network. The system further includes a set of application controls associated with the application interface. In particular, each application control is associated with a particular computer application. In addition, the system includes at least one navigational control associated with at least one application control. Accordingly, a respective navigational control activates a particular screen of information from the particular computer application, such that the particular screen of information is displayed on a computer display and shows data related to a current user-session.

Abstract: Embodiments of the present disclosure provide systems and methods for managing user-sessions. Briefly described, in architecture, one embodiment of the system, among others, includes logic configured to display a user interface for initiating a command to launch a business application on a computer display of a user; logic configured to associate a launched business application with a user-session; logic configured to display business applications of an active session on the computer display; a first user interface control for allowing a user to select a particular business application of an inactive session; and logic configured to display the selected particular business application on the computer display with the business applications associated with the active session. Other systems and method are also provided.