Patents by Inventor Joan C. Kuehl

Joan C. Kuehl has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • MAINTAINING ONLINE FUNCTIONALITY DURING AN OUTAGE
    Publication number: 20150066723
    Abstract: A system maintains online functionality during an outage. The system includes a processing device configured for receiving a request for online interaction via a network from a client system and identifying a primary interaction system configured to respond to the request. The processing device is also configured for determining the primary interaction system is incapable of providing the online interaction associated with the request, identifying an alternative interaction system configured to respond to the request, and initiating an online interaction between the client system and the alternative interactive system. In some embodiments, the primary interaction system is incapable of providing website content, and the processing device initiates an exchange of alternative website content.
    Type: Application
    Filed: November 10, 2014
    Publication date: March 5, 2015
    Inventors: Charles McAlister Clampett, Wayne Keith Gordon, Catherine E. Harris, Matthew Allen Knight, Joan C. Kuehl, David Shroyer
  • MAINTAINING ONLINE FUNCTIONALITY DURING AN OUTAGE
    Publication number: 20120072323
    Abstract: A system maintains online functionality during an outage. The system includes a processing device configured for receiving a request for online interaction via a network from a client system and identifying a primary interaction system configured to respond to the request. The processing device is also configured for determining the primary interaction system is incapable of providing the online interaction associated with the request, identifying an alternative interaction system configured to respond to the request, and initiating an online interaction between the client system and the alternative interactive system. In some embodiments, the primary interaction system is incapable of providing website content, and the processing device initiates an exchange of alternative website content.
    Type: Application
    Filed: September 17, 2010
    Publication date: March 22, 2012
    Applicant: BANK OF AMERICA CORPORATION
    Inventors: Charles McAlister Clampett, Wayne Keith Gordon, Catherine E. Harris, Matthew Allen Knight, Joan C. Kuehl, David Shroyer