Abstract: The technology disclosed herein enables ambient noise level determination at an endpoint using a secondary audio capture system for the endpoint. In a particular embodiment, a method includes during a communication session, receiving an audio signal representing sound captured by a secondary audio capture system for an endpoint on the communication session. A primary audio capture system for the endpoint captures voice communications from a user of the endpoint for the communication session. The method further determining an ambient noise level for the endpoint from the audio signal and, in response to determining that the ambient noise level satisfies a loudness criterion, presenting a notification to the user about the ambient noise level.

Abstract: The technology disclosed herein enables compensation for attenuation caused by face coverings in captured audio. In a particular embodiment, a method includes determining that a face covering is positioned to cover the mouth of a user of a user system. The method further includes receiving audio that includes speech from the user and adjusting amplitudes of frequencies in the audio to compensate for the face covering.

Abstract: Workplace safety is a principal concern in many environments. Protecting user ears from damage due to extended exposure to unacceptably high sound volume serves as an important component to workplace safety. Monitoring a device, such as a phone, utilized by a user often provides an incomplete picture of the sound level presented to the user. As provided herein, monitoring a user's sound exposure on one device may cause the sound level presented to the user from a second device to become limited. Additionally, over time the sound level limits may be adjusted based on the cumulative historic sound exposure. As a result, the user may avoid exposure to unacceptably high sound levels originating from more than one source and/or over an extended period of time.

Abstract: The technology disclosed herein enables ambient noise level determination at an endpoint using a secondary audio capture system for the endpoint. In a particular embodiment, a method includes during a communication session, receiving an audio signal representing sound captured by a secondary audio capture system for an endpoint on the communication session. A primary audio capture system for the endpoint captures voice communications from a user of the endpoint for the communication session. The method further determining an ambient noise level for the endpoint from the audio signal and, in response to determining that the ambient noise level satisfies a loudness criterion, presenting a notification to the user about the ambient noise level.

Abstract: The methods and systems of the present disclosure can set at least one threshold for properties of at least one sound, where the at least one threshold comprises a first threshold, and where the at least one sound comprises a first sound received at a first device; monitor changes in properties of the first sound over time at the first device; detect a first violation of the first threshold for the first sound; and provide a first notification based on the detection of the first violation.

Abstract: Workplace safety is a principal concern in many environments. Protecting user ears from damage due to extended exposure to unacceptably high sound volume serves as an important component to workplace safety. Monitoring a device, such as a phone, utilized by a user often provides an incomplete picture of the sound level presented to the user. As provided herein, monitoring a user's sound exposure on one device may cause the sound level presented to the user from a second device to become limited. Additionally, over time the sound level limits may be adjusted based on the cumulative historic sound exposure. As a result, the user may avoid exposure to unacceptably high sound levels originating from more than one source and/or over an extended period of time.

Abstract: The methods and systems of the present disclosure can set at least one threshold for properties of at least one sound, where the at least one threshold comprises a first threshold, and where the at least one sound comprises a first sound received at a first device; monitor changes in properties of the first sound over time at the first device; detect a first violation of the first threshold for the first sound; and provide a first notification based on the detection of the first violation.

Abstract: Workplace safety is a principal concern in many environments. Protecting user ears from damage due to extended exposure to unacceptably high sound volume serves as an important component to workplace safety. Monitoring a device, such as a phone, utilized by a user often provides an incomplete picture of the sound level presented to the user. As provided herein, monitoring a user's sound exposure on one device may cause the sound level presented to the user from a second device to become limited. Additionally, over time the sound level limits may be adjusted based on the cumulative historic sound exposure. As a result, the user may avoid exposure to unacceptably high sound levels originating from more than one source and/or over an extended period of time.

Abstract: Workplace safety is a principal concern in many environments. Protecting user ears from damage due to extended exposure to unacceptably high sound volume serves as an important component to workplace safety. Monitoring a device, such as a phone, utilized by a user often provides an incomplete picture of the sound level presented to the user. As provided herein, monitoring a user's sound exposure on one device may cause the sound level presented to the user from a second device to become limited. Additionally, over time the sound level limits may be adjusted based on the cumulative historic sound exposure. As a result, the user may avoid exposure to unacceptably high sound levels originating from more than one source and/or over an extended period of time.

Abstract: Systems and methods for applying user specific acoustic adjustment parameters are provided. The intelligibility of speech for a particular user is determined and a set of acoustic adjustment parameters is determined. The set or template of acoustic adjustment parameters for the user is placed in central store, for example provided as or in association with a server. The template can be obtained from the server for application in connection with a communication involving the user by providing an identification of the template.

Abstract: Systems and methods for automatic user specific, condition specific communication system intelligibility testing and optimization are provided. The intelligibility of speech for a particular user is determined using a test of intelligibility administered by an interactive voice response (IVR) application running on a communication server. The intelligibility test can be run for a particular user under different conditions. For each user and/or set of conditions, a set of speech signal adjustment parameters can be determined. A set of speech signal adjustment parameters that will enhance the intelligibility of a speech signal for a user are applied when that user is involved in a communication session. The particular set of speech signal adjustment parameters selected can depend on the communication equipment and/or environment associated with the communication session.

Abstract: Systems and methods for applying user specific acoustic adjustment parameters are provided. The intelligibility of speech for a particular user is determined and a set of acoustic adjustment parameters is determined. The set or template of acoustic adjustment parameters for the user is placed in central store, for example provided as or in association with a server. The template can be obtained from the server for application in connection with a communication involving the user by providing an identification of the template.

Abstract: Systems and methods for automatic user specific, condition specific communication system intelligibility testing and optimization are provided. The intelligibility of speech for a particular user is determined using a test of intelligibility administered by an interactive voice response (IVR) application running on a communication server. The intelligibility test can be run for a particular user under different conditions. For each user and/or set of conditions, a set of speech signal adjustment parameters can be determined. A set of speech signal adjustment parameters that will enhance the intelligibility of a speech signal for a user are applied when that user is involved in a communication session. The particular set of speech signal adjustment parameters selected can depend on the communication equipment and/or environment associated with the communication session.

Abstract: A method of processing a frame received at a networked device having a port switch and a general-purpose processor. The method can include receiving frame information at the port switch, determining at least one port for the frame, and directing the received frame information based on the determined port(s).

Abstract: In a packet-based telephony network, a media gateway provides information on active media path connections to an active call server. For instance, this data may be provided to a backup call server to keep the backup call server in a warm standby mode. The backup call server polls a media gateway to retrieve a table of information on active media path connections. The polling may be done periodically or only during switchover from the active call server to the backup call server. After switchover, the backup call server has all necessary details about active media path connections to provide accurate billing information. Alternatively, after a temporary failure at the active call server, the active call server may send a request to the media gateway to retrieve a table of information on active media path connections.

Abstract: A given DSP, when processing signals of a channel, stores channel instance data in a multiplexed memory in association with itself. If the channel processing task changes to one for which the given DSP is not optimised, the given DSP moves the channel to an appropriate new DSP. Additionally, the given DSP transfers the association of the channel instance data to an association with the new DSP. In this way, the new DSP is provided with the channel instance data without the requirement for physically transferring such data.

Abstract: A method of processing a frame received at a networked device having a port switch and a general-purpose processor. The method can include receiving frame information at the port switch, determining at least one port for the frame, and directing the received frame information based on the determined port(s).

Abstract: A method of processing a frame received at a networked device having a port switch and a general-purpose processor. The method can include receiving frame information at the port switch, determining at least one port for the frame, and directing the received frame information based on the determined port(s).