Patents by Inventor John D'Auria

John D'Auria has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • Patent number: 10614493
    Abstract: A method comprises receiving a customer's service cancellation request associated with a selected service, generating and moving a ticket to a service queue, determining a discount amount to offer to the customer, updating a ticket with the discount offer, notifying the customer of the discount offer, receiving an acceptance of the discount offer from the customer, assigning the accepted discount amount to at least one billing item associated with the selected service, receiving a confirmation of the assigned discount by the user, updating the ticket with the confirmed discount assignment, receiving an approval of the discount assignment by a user, generating and storing a billing item record including the approved discount assignment for each of the at least one billing item, updating the ticket with the approved discount assignment, closing the ticket, and generating a customer invoice for a reduced invoice amount in response to the approved discount assignment.
    Type: Grant
    Filed: July 27, 2011
    Date of Patent: April 7, 2020
    Assignee: SoftLayer Technologies, Inc.
    Inventors: Bradley Johnson, John D'Auria, Jason Gulledge
  • Publication number: 20130030856
    Abstract: A method comprises receiving a customer's service cancellation request associated with a selected service, generating and moving a ticket to a service queue, determining a discount amount to offer to the customer, updating a ticket with the discount offer, notifying the customer of the discount offer, receiving an acceptance of the discount offer from the customer, assigning the accepted discount amount to at least one billing item associated with the selected service, receiving a confirmation of the assigned discount by the user, updating the ticket with the confirmed discount assignment, receiving an approval of the discount assignment by a user, generating and storing a billing item record including the approved discount assignment for each of the at least one billing item, updating the ticket with the approved discount assignment, closing the ticket, and generating a customer invoice for a reduced invoice amount in response to the approved discount assignment.
    Type: Application
    Filed: July 27, 2011
    Publication date: January 31, 2013
    Applicant: SoftLayer Technologies, Inc.
    Inventors: Bradley Johnson, John D'Auria, Jason Gulledge
  • Publication number: 20050118098
    Abstract: The present invention relates to a method for implantation of Xe isotopes in a matrix for production of 125I sources that do not shed radioactive atoms. 125Xe implanted at 12 kV in steel, titanium and gold does not evolve after more than 10 half-lives (380 h) and 125I from the decay of implanted 125Xe is equally stable for 2 half-lives (120 d). The matrix having radioxenon implanted is useful as a medical device, for instance as a “seed” for radiotherapeutic uses or in production of stents. Methods of treatment utilizing such devices are also encompassed by the present invention.
    Type: Application
    Filed: December 12, 2002
    Publication date: June 2, 2005
    Inventors: John Vincent, Thomas Ruth, Alexander Zyuzin, John D'Auria, David Ottewell, Dale Harshman