Abstract: Search results returned by ad hoc queries integrate search results with usage analytics calculated from collected usage information for a system, such as a content management system. In response to receiving a query, the query is submitted to the system to obtain search results. Information from the usage analytics is integrated with the obtained search results. A search index of the system may include all/portion of the usage analytics such that the obtained results from the system may already be integrated with the usage analytics. The system is configurable such that users of the system may configure the usage events that are used to collect the usage information. The users may also configure parameters relating to the usage events and when/how the collected information is stored. The usage analytics may also be used to filter, collapse and boost different items in the search results.

Abstract: A search driven user interface (UI) is used for navigating content and usage analytics within a system. The system is configurable such that users of the system may configure the usage events that are used to collect the usage information and configure the display of the content and the usage analytics both in a navigation mode and in an analytics mode. For example, a user may configure an overview page on a product catalog to show main product categories and popular products when in navigation mode and when an analytics mode is selected, the page shows different usage analytics for the main product categories (e.g. view counts, purchase event counts, popularity, demographic information, and the like). A user may switch between the navigation mode and the analytics mode while exploring the content of the data selection.

Abstract: Usage information relating to interaction with content is integrated with operation of a system, such as a content management system. The usage information is collected, stored and provided to the system. The usage information may be integrated with the operation of the system in many different ways (e.g. recommendations for other content, most viewed content, most “liked” content, content viewed by a type of user, and the like). The usage information may also be used to adjust different operations of the service. For example, the usage information may be used to adjust: a retention time of content (e.g. don't delete a recently viewed document), a crawl policy of content; a backup policy of content; restore schedules; identification of storage tier levels; and the like.

Abstract: Collected usage information relating to interaction with content is integrated with operation of a system, such as a content management system. The usage information is collected in response to occurrences of usage events. A user may create, configure and define the usage events according to their needs. The user may also configure/define different values that are associated with the different events. For example, a user may specify: when to count a view (e.g. unique user view or each view); what period of time to collect counts; aggregation of counts (e.g. tenant, site, collection); a weighting for the event; a trim value; when to provide the parameter to a search index of the system such that the value is considered by the search engine of the system; whether or not a parameter is configurable by other users, and the like.

Abstract: This disclosure describes techniques of managing electronic documents as electronic records that do not require moving the electronic documents to a different repository. As described herein, an electronic document is stored at a first repository prior to a time when the electronic document is declared to be an electronic record. An administrator is able to configure a document management system (DMS) to manage the electronic document as an electronic record after the electronic document is declared to be an electronic record. In addition, the administrator is able to configure the DMS to store a copy of the electronic document at a second repository after the electronic document is declared to be an electronic record and to manage the copy of the electronic document as an electronic record.

Abstract: Various technologies and techniques are disclosed for managing disruptive business events. A selection is received from a user to associate one or more items in a content repository with one or more disruptive business events. Once items are associated with events, the business processes around those items change based upon predefined event settings defined on the business events. As users interact with the one or more items associated with the disruptive business event during a normal course of business, one or more actions associated with the event settings are applied. Items associated with disruptive business events can be assigned at different levels in a hierarchy in the content repository. Other applications can retrieve data regarding the disruptive business events.

Abstract: Document metadata is evaluated against rules to determine what action to perform on the document. The actions include routing the document to a specific location, returning a location of where the document is stored, executing custom code that is associated with the document and routing the document to another routing engine that applies a set of routing rules against the document.

Abstract: A storage management system using federated repositories directs content to child repositories in a hierarchical structure. A service for managing the storage maintains a list of active and historic repositories and routing of the content for storage is performed based on a file plan that includes the structure of the child repositories, policies for storage, and the like. Repositories reaching their capacity are retired to historic status, where they are available for search purposes, but not for further storage. File plan is updated as new repositories are added or old ones retired. File plan changes and other information such as content types, search terms, workflow, etc. is made available to child repositories when they query the service.