Abstract: Systems and methods for managing business machine assets are described. In one configuration, the system analyzes alternate cost structures and provides for alternate asset model replacement suggestions. The asset management system provides for asset comparison analysis. The system uses historical data for a current asset and charts potential replacement asset performance using those historical parameters or predicted or entered future parameters. In an alternative configuration, the compare and contrast report does not include the current asset, but only compares potential replacement assets.

Abstract: Systems and methods for managing business machine assets are described. In one configuration, the system analyzes alternate placement structures and provides for alternate asset model placement suggestions.

Abstract: Systems and methods for managing business machine assets are described. In one configuration, the system analyses alternate placement structures and provides for alternate asset model placement suggestions.

Abstract: OLE_LINK2Systems and methods for managing business machine assets are described. In one configuration, the system analyses alternate cost structures and provides for alternate asset model replacement suggestions.

Abstract: Systems and methods for managing business machine assets are described. In one configuration, the system manages consumable usage including predicting usage, predicting replacement times, monitoring consumables fraud and providing consumable usage reports. Business machine usage data is used to predict expected consumables usage. The expected consumables usage is then compared to actual consumables usage in order to determine compliance. In another configuration, the system manages service and maintenance issues including trends and compliance.

Abstract: A method and system for the dispatch of resources to remote sites in response to alarm signals. A preferred embodiment particularly relates to a system for the dispatch of field service engineers to a plurality of remote sites in response to fault conditions detected in systems for the storage and retrieval of voice signals. A processor accesses a database of field service engineers designated to provide services to particular remote sites in response to alarm signals received from those sites and then attempts to establish a telephone connection with the field service engineer. Once communication is established, the processor provides the field service engineer with information by means of synthetic voice messages. In a preferred embodiment of the subject invention, the system may also execute remote diagnostic programs and where the results of the diagnostic programs are not within predetermined limits, the system will again attempt to contact a field service engineer.

Abstract: A device according to the invention is compatible with conventional magnetic tape loggers. Such a device is termed a message repeater, and it records and replays audio signals forming messages on a message channel, such as a telephone line or a radio channel. The message repeater includes circuits for converting the audio signals on a particular channel into corresponding digital signals and circuits for storing the digital signals. The message repeater also includes circuits for selectively recalling the signals that were stored and circuits for converting the signals that were recalled into analog audio signals. Messages on the selected message channel may be recorded and later replayed by the message repeater. Preferably, the message repeater includes a display with indications of the relative locations and lengths of the stored messages as well as a cursor or index.