Patents by Inventor John P. Hopprich

John P. Hopprich has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • Intuitive voice navigation
    Patent number: 8411828
    Abstract: Call flow information can build ‘intent’ into call flows having a series of intended steps and one or more alternative steps for selected intended steps. Users can advance in the call flow based on any response other than one or more alternative valid responses for the one intended step that lead in the call flow to one or more alternative steps to the one intended step because every action in the call flow motivates the user to follow the predetermined ordering. A user can proceed from a first intended step in the series of intended steps to a second intended step in the series of intended steps based on a user's response or information known or discovered about the user.
    Type: Grant
    Filed: October 16, 2009
    Date of Patent: April 2, 2013
    Assignee: CommonWealth Intellectual Property Holdings, Inc.
    Inventors: Jason A. Ashton, Caroline G. Henton, Tarik J. Ghbeish, John P. Hopprich
  • INTUITIVE VOICE NAVIGATION
    Publication number: 20100098225
    Abstract: Call flow information can build ‘intent’ into call flows having a series of intended steps and one or more alternative steps for selected intended steps. Users can advance in the call flow based on any response other than one or more alternative valid responses for the one intended step that lead in the call flow to one or more alternative steps to the one intended step because every action in the call flow motivates the user to follow the predetermined ordering. A user can proceed from a first intended step in the series of intended steps to a second intended step in the series of intended steps based on a user's response or information known or discovered about the user.
    Type: Application
    Filed: October 16, 2009
    Publication date: April 22, 2010
    Applicant: CommonWealth Intellectual Property Holdings, Inc.
    Inventors: Jason A. Ashton, Caroline G. Henton, Tarik J. Ghbeish, John P. Hopprich