Patents by Inventor John Ragsdale

John Ragsdale has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • Patent number: 10696436
    Abstract: Devices and method for accurately measuring the length of film feeding into a pre-stretch carriage from a supply roll and the length of film exiting after the pre-stretch carriage in order to accurately determine the actual percentage of film stretch occurring during the wrap cycle are provided. A first idler roller mounted on the frame of a pre-stretch carriage before the pre-stretching rollers and second idler roller mounted to the frame after the pre-stretching rollers are included. Optical rotary encoders are driven directly by idler roller shafts as stretch film passes around the shafts during film application. Systems including internet of things (HOT) devices can be fitted or retro fitted to a wide variety of stretch wrapping machines.
    Type: Grant
    Filed: March 10, 2018
    Date of Patent: June 30, 2020
    Inventor: John Ragsdale
  • Patent number: 10154144
    Abstract: Provided herein are methodologies, systems, apparatus, and non-transitory computer-readable media for providing an adjustable interactive voice response (IVR) system. User identification information is received in order to determine which portions of an IVR system the user can access. The user can then search the IVR system based on a search term corresponding to a verbal phrase recognizable in the IVR system. The user can enter the search term via a GUI displayed on an electronic device. A listing of audio files or options files corresponding to the verbal phrase is then transmitted to the electronic display device. A new verbal phrase to be recognized in the IVR system is then received from the user, and a system flow including at least one of the audio files or options files is modified to correspond to the new verbal phrase.
    Type: Grant
    Filed: July 31, 2017
    Date of Patent: December 11, 2018
    Assignee: Walmart Apollo, LLC
    Inventors: Jose Casasola, John Ragsdale
  • Publication number: 20180257799
    Abstract: Devices and method for accurately measuring the length of film feeding into a pre-stretch carriage from a supply roll and the length of film exiting after the pre-stretch carriage in order to accurately determine the actual percentage of film stretch occurring during the wrap cycle are provided. A first idler roller mounted on the frame of a pre-stretch carriage before the pre-stretching rollers and second idler roller mounted to the frame after the pre-stretching rollers are included. Optical rotary encoders are driven directly by idler roller shafts as stretch film passes around the shafts during film application.
    Type: Application
    Filed: March 10, 2018
    Publication date: September 13, 2018
    Inventor: John Ragsdale
  • Publication number: 20170331955
    Abstract: Provided herein are methodologies, systems, apparatus, and non-transitory computer-readable media for providing an adjustable interactive voice response (IVR) system. User identification information is received in order to determine which portions of an IVR system the user can access. The user can then search the IVR system based on a search term corresponding to a verbal phrase recognizable in the IVR system. The user can enter the search term via a GUI displayed on an electronic device. A listing of audio files or options files corresponding to the verbal phrase is then transmitted to the electronic display device. A new verbal phrase to be recognized in the IVR system is then received from the user, and a system flow including at least one of the audio files or options files is modified to correspond to the new verbal phrase.
    Type: Application
    Filed: July 31, 2017
    Publication date: November 16, 2017
    Applicant: Wal-Mart Stores, Inc.
    Inventors: Jose Casasola, John Ragsdale
  • Publication number: 20170331956
    Abstract: Provided herein are methodologies, systems, apparatus, and non-transitory computer-readable media for providing an adjustable interactive voice response (IVR) system. User identification information is received in order to determine which portions of an IVR system the user can access. The user can then search the IVR system based on a search term corresponding to a verbal phrase recognizable in the IVR system. The user can enter the search term via a GUI displayed on an electronic device. A listing of audio files or options files corresponding to the verbal phrase is then transmitted to the electronic display device. A new verbal phrase to be recognized in the IVR system is then received from the user, and a system flow including at least one of the audio files or options files is modified to correspond to the new verbal phrase.
    Type: Application
    Filed: July 31, 2017
    Publication date: November 16, 2017
    Applicant: Wal-Mart Stores, Inc.
    Inventors: Jose Casasola, John Ragsdale
  • Patent number: 9736310
    Abstract: Provided herein are methodologies, systems, apparatus, and non-transitory computer-readable media for providing an adjustable interactive voice response (IVR) system. User identification information is received in order to determine which portions of an IVR system the user can access. The user can then search the IVR system based on a search term corresponding to a verbal phrase recognizable in the IVR system. The user can enter the search term via a GUI displayed on an electronic device. A listing of audio files or options files corresponding to the verbal phrase is then transmitted to the electronic display device. A new verbal phrase to be recognized in the IVR system is then received from the user, and a system flow including at least one of the audio files or options files is modified to correspond to the new verbal phrase.
    Type: Grant
    Filed: September 20, 2016
    Date of Patent: August 15, 2017
    Assignee: Wal-Mart Stores, Inc.
    Inventors: Jose Casasola, John Ragsdale
  • Publication number: 20170085714
    Abstract: Provided herein are methodologies, systems, apparatus, and non-transitory computer-readable media for providing an adjustable interactive voice response (IVR) system. User identification information is received in order to determine which portions of an IVR system the user can access. The user can then search the IVR system based on a search term corresponding to a verbal phrase recognizable in the IVR system. The user can enter the search term via a GUI displayed on an electronic device. A listing of audio files or options files corresponding to the verbal phrase is then transmitted to the electronic display device. A new verbal phrase to be recognized in the IVR system is then received from the user, and a system flow including at least one of the audio files or options files is modified to correspond to the new verbal phrase.
    Type: Application
    Filed: September 20, 2016
    Publication date: March 23, 2017
    Inventors: Jose Casasola, John Ragsdale