Abstract: A method, system and apparatus that permit a user to order parts, submit warranty claims, and obtain product and repair information for aircraft engines and aviation parts are described. The system includes a plurality of servers connected through a network and one or more client systems coupled to the network. In another embodiment, the method includes the steps of accessing several database modules, receiving information after the user has been authenticated, updating the centralized database with, receiving an inquiry from a customer to obtain the specific information, and finally retrieving the requested information in response to the inquiry.

Abstract: A system for accessing aircraft engine component repair information by internal users and external customers is described. The system includes a server, at least one computer and a network connecting the computers to the server. The server is configured with a database of repair order and quote information and a plurality of user interfaces associated with the repair information. The user interfaces allows a user to input information into the database, which is downloaded to the customer in response to an inquiry.