Patents by Inventor John W. Dalton

John W. Dalton has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • Universal multi-browser interface for customer service representatives
    Patent number: 7623650
    Abstract: A computer-implemented method for providing customer service, comprising providing an external user interface (UI) remotely accessible by customers via a global computer information network; providing an internal UI accessible by call-center customer service representatives (CSRs); retrieving from databases and displaying information on the internal and external UIs; automatically storing information entered via the internal UI and information entered via the external UI in the databases; and receiving and automatically processing instructions entered via the internal UI and instructions entered via the external UI. The internal and external UI each include a shared website browser that displays information in a specific format, has a specific functionality, and receives information for processing.
    Type: Grant
    Filed: August 3, 2004
    Date of Patent: November 24, 2009
    Assignee: The Vanguard Group, Inc.
    Inventors: John W. Dalton, Jeffrey E. Dowds, James G. Lehman, Catherine B. Krauss, Saundra K. Lanyon, Richard Dalton
  • Method and apparatus for assisting removal of sand moldings from castings
    Patent number: 7331374
    Abstract: Disclosed is a method for dislodging a mold from a casting formed within the mold. The mold may be removed from the casting by scoring the mold and applying a force sufficient to cause the mold to fracture and break into pieces. Additionally, the mold may be fractured by either explosive charges placed in the mold pack or by high energy pulsations directed at the mold. Once the mold is fractured and broken into various pieces it may then be dislodged from the casting.
    Type: Grant
    Filed: July 10, 2003
    Date of Patent: February 19, 2008
    Assignee: Consolidated Engineering Company, Inc.
    Inventors: James L. Lewis, Jr., Ian French, Volker R. Knobloch, Scott P. Crafton, Paul M. Crafton, James R. Garrett, John W. Dalton
  • Method and apparatus for assisting removal of sand moldings from castings
    Publication number: 20040055728
    Abstract: Disclosed is a method for dislodging a mold from a casting formed within the mold. The mold may be removed from the casting by scoring the mold and applying a force sufficient to cause the mold to fracture and break into pieces. Additionally, the mold may be fractured by either explosive charges placed in the mold pack or by high energy pulsations directed at the mold. Once the mold is fractured and broken into various pieces it may then be dislodged from the casting.
    Type: Application
    Filed: July 10, 2003
    Publication date: March 25, 2004
    Inventors: James L. Lewis, Ian French, Volker R. Knobloch, Scott P. Crafton, Paul M. Crafton, James R. Garrett, John W. Dalton