Abstract: A method is disclosed for logging triggers in a video data stream the method including but not limited to monitoring a video data stream at an multimedia processor end user device; receiving from a data distribution server, the video data stream at the multimedia processor end user device; detecting a trigger in the video data stream at the multimedia processor end user device; logging a time for the trigger detected in the video data stream in a trigger log at the multimedia processor end user device; and sending the trigger log an advertising verification system in the data distribution system for correlating the time the trigger occurred with an Advertising Schedule.

Abstract: A method is disclosed for logging triggers in a video data stream the method including but not limited to monitoring a video data stream at an multimedia processor end user device; receiving from a data distribution server, the video data stream at the multimedia processor end user device; detecting a trigger in the video data stream at the multimedia processor end user device; logging a time for the trigger detected in the video data stream in a trigger log at the multimedia processor end user device; and sending the trigger log an advertising verification system in the data distribution system for correlating the time the trigger occurred with an Advertising Schedule.

Abstract: A method and system for reporting incidents on a multimedia content distribution network (MCDN) includes generating user service alerts when a disruption to a channel of the multimedia content is observed. The user service alert may be generated at a client of the MCDN and recorded along with a timestamp and a channel indicator. A remote control device may be equipped to generate the user service alert. A support event may be generated in response to receiving the user service alert. The support event may cause the disruption to be investigated and a status report to be sent back to the client.