Abstract: In one embodiment, an enterprise network is provided that includes subscriber communication devices 120, 148, and 150, an archival server 128 to store representations of communications between subscribers and/or between subscribers and nonsubscribers, and a module 160, 168, and/or 174 that analyzes a communication by a subscriber for selected content and, when the selected content is present in the communication, determines a weighted value associated with the communication and/or subscriber. The value reflects timing information associated with the communication. The archival server subsequently uses the weighted value to locate the recorded communication and/or identify the subscriber as being fluent in the selected content.

Abstract: A previously unregistered visitor enters the site. Contact information associated with the visitor, such as the visitor's phone number(s), an email address of the visitor, emergency contacts of the visitor, and the like, are registered. Location information associated with the visitor, such as calendar information, duration of the visit, a check-in at the site, and the like are registered. The registered contact and location information are stored in an emergency database. An emergency, such as a 911 emergency (e.g., fire in the building) is detected. The visitor and/or another contact identified by the contact information are notified based on the location information. This allows entities to be able to provide the same emergency services for visitors as for regular employees.

Abstract: A method of facilitating the construction, maintenance, and usage of social-trust networks is disclosed. The illustrative embodiment monitors the call processing details of communication events between users of a telecommunications system as the basis for estimating whether or not a relationship exists between the users that can be exploited in a social-trust network. This is possible because the call processing details of communication events between users is an excellent indicator of the nature of the relationship between users. For example, if Alice calls Brian three times a day on average, including nights, weekends, and holidays, and Brian answers Alice's calls quickly and returns her unanswered calls quickly, then it is reasonable to infer that Alice and Brian have a relationship that is substantial enough to be used in a social-trust network.

Abstract: In one embodiment, an enterprise network is provided that includes subscriber communication devices 120, 148, and 150, an archival server 128 to store representations of communications between subscribers and/or between subscribers and nonsubscribers, and a module 160, 168, and/or 174 that analyzes a communication by a subscriber for selected content and, when the selected content is present in the communication, determines a weighted value associated with the communication and/or subscriber. The value reflects timing information associated with the communication. The archival server subsequently uses the weighted value to locate the recorded communication and/or identify the subscriber as being fluent in the selected content.