Patents by Inventor Jonathan F. Newton

Jonathan F. Newton has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • Generating targeted analysis results in a support system
    Patent number: 11263070
    Abstract: Generating targeted analysis results in a support system is disclosed. Computing device information about a supported computing device in which a problem was encountered is received. Identification of a designated subset of tags of a plurality of tags is received. A plurality of analyzers is initiated to analyze the computing device information. The plurality of analyzers is configured to generate a plurality of results based on the computing device information. Tags of the plurality of tags are associated with the plurality of results. A subset of results are generated by discarding each result from the plurality of results that have no associated tags that match a tag in the designated subset of tags. The subset of results is output.
    Type: Grant
    Filed: May 31, 2019
    Date of Patent: March 1, 2022
    Assignee: Red Hat, Inc.
    Inventors: Wesley H. Duffee-Braun, Jonathan F. Newton, Jesse H. Jaggars
  • GENERATING TARGETED ANALYSIS RESULTS IN A SUPPORT SYSTEM
    Publication number: 20190286508
    Abstract: Generating targeted analysis results in a support system is disclosed. Computing device information about a supported computing device in which a problem was encountered is received. Identification of a designated subset of tags of a plurality of tags is received. A plurality of analyzers is initiated to analyze the computing device information. The plurality of analyzers is configured to generate a plurality of results based on the computing device information. Tags of the plurality of tags are associated with the plurality of results. A subset of results are generated by discarding each result from the plurality of results that have no associated tags that match a tag in the designated subset of tags. The subset of results is output.
    Type: Application
    Filed: May 31, 2019
    Publication date: September 19, 2019
    Inventors: Wesley H. Duffee-Braun, Jonathan F. Newton, Jesse H. Jaggars
  • Generating targeted analysis results in a support system
    Patent number: 10360094
    Abstract: Generating targeted analysis results in a support system is disclosed. Computing device information about a supported computing device in which a problem was encountered is received. Identification of a designated subset of tags of a plurality of tags is received. A plurality of analyzers is initiated to analyze the computing device information. The plurality of analyzers is configured to generate a plurality of results based on the computing device information. Tags of the plurality of tags are associated with the plurality of results. A subset of results are generated by discarding each result from the plurality of results that have no associated tags that match a tag in the designated subset of tags. The subset of results is output.
    Type: Grant
    Filed: February 23, 2017
    Date of Patent: July 23, 2019
    Assignee: Red Hat, Inc.
    Inventors: Wesley H. Duffee-Braun, Jonathan F. Newton, Jesse H. Jaggars
  • GENERATING TARGETED ANALYSIS RESULTS IN A SUPPORT SYSTEM
    Publication number: 20180239661
    Abstract: Generating targeted analysis results in a support system is disclosed. Computing device information about a supported computing device in which a problem was encountered is received. Identification of a designated subset of tags of a plurality of tags is received. A plurality of analyzers is initiated to analyze the computing device information. The plurality of analyzers is configured to generate a plurality of results based on the computing device information. Tags of the plurality of tags are associated with the plurality of results. A subset of results are generated by discarding each result from the plurality of results that have no associated tags that match a tag in the designated subset of tags. The subset of results is output.
    Type: Application
    Filed: February 23, 2017
    Publication date: August 23, 2018
    Inventors: Wesley H. Duffee-Braun, Jonathan F. Newton, Jesse H. Jaggars