Abstract: Systems and methods are described for generating efficient iterative electronic recommendation structures. In various aspects, one or more processors aggregate a plurality of ratings vectors, where each ratings vector is associated with a vector type and contains one or more content ranking metrics associated with one or more users. The one or more processors generate similarity pairing values from the plurality of ratings vectors, where each similarity pairing value is based on a similarity mapping between a first ratings vector and a second ratings vector. The one or more processors further generate an electronic recommendation structure based on the similarity pairing values, where the electronic recommendation structure includes a bi-directional look-up interface that is configured to return a bi-directional recommendation value after receiving a lookup request for either the vector type of the first ratings vector or the vector type of the second ratings vector.

Abstract: The Internet provides communication between a plurality of service sites and a plurality of equipment sites at which equipment needing periodic service and emergency service are operated. Each piece of equipment includes a sensor array and a manual actuator that is activated when an abnormal mode of operation of the equipment is experienced. When the manual actuator on a piece of equipment is actuated, the equipment's operating conditions that are sensed by the sensor array are stored in memory. Later, when a request to service the equipment is sent from an equipment site to a service site, the service site queries the equipment site as to equipment symptoms. Upon receiving this query, an operator at the equipment site causes the symptoms stored in memory to be transmitted to the service site. Based upon the symptoms received at the service site, a service plan for the equipment is formulated.

Abstract: The Internet provides communication between a plurality of service sites and a plurality of equipment sites at which equipment needing periodic service and emergency service are operated. Each piece of equipment includes a sensor array and a manual actuator that is activated when an abnormal mode of operation of the equipment is experienced. When the manual actuator on a piece of equipment is actuated, the equipment's operating conditions that are sensed by the sensor array are stored in memory. Later, when a request to service the equipment is sent from an equipment site to a service site, the service site queries the equipment site as to equipment symptoms. Upon receiving this query, an operator at the equipment site causes the symptoms stored in memory to be transmitted to the service site. Based upon the symptoms received at the service site, a service plan for the equipment is formulated.

Abstract: An interactive computerized system and process for querying a customer regarding identification for both customer and equipment, such as an automobile, information, as well as problems related to such equipment and desired repairs and maintenance for the equipment, then compiling and processing the acquired information and thereafter preparing and printing work orders for the customer, the service advisor and the mechanics.

Abstract: An interactive computerized system and process for querying a customer regarding identification for both customer and equipment, such as an automobile, information, as well as problems related to such equipment and desired repairs and maintenance for the equipment, then compiling and processing the acquired information and thereafter preparing and printing work orders for the customer, the service advisor and the mechanics.