Abstract: Techniques are described for determining when and how to re-route toll-free calls around a core telephony network experiencing significant disruptions. A core telephony network of a telephony service provider is monitored for anomalies. Upon detecting an anomaly, it is determined whether the anomaly is significant enough to warrant re-routing inbound toll-free calls around the core telephony network. The re-routing process comprises accessing an industry registry database including a plurality of toll-free numbers (TFNs) associated with a routing template comprising the instructions for routing toll-free calls. The routing template instructions may be switched to re-direct toll-free calls associated with one or more specific TFNs to a particular carrier. Within that particular carrier, the routing instructions may be switched to re-direct the toll-free calls away from the service provider's core telephony network to a network bypass cloud platform.

Abstract: A process for routing a call between an ingress point and an egress point is based on an identifier, such as a number, assigned to the egress point and a registry in which identifiers are stored. A routing component receives the call from the ingress point and consults the registry to determine if an entry with the identifier of the egress point being called is stored therein. If a corresponding entry exists, a delivery route for routing the call to the egress point is determined. The delivery route may be a first path to the egress point if available. If the first path is not available, one or more secondary paths are determined, where one is utilized for sending the call to the egress point. The utilized secondary path may be the most optimal path for the call based upon established preferences and call features.