Patents by Inventor Justin Munroe

Justin Munroe has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • Method for interjecting comments to improve information presentation in spoken user interfaces
    Patent number: 8213579
    Abstract: A method and an apparatus for providing audio information to a user. The method and apparatus provide information in multiple modes that represent various pieces of information and/or alternatives. In various embodiments, the form of a prompt played is dependent on what previously played prompts were given to the user during that session.
    Type: Grant
    Filed: January 28, 2011
    Date of Patent: July 3, 2012
    Inventors: Bruce Balentine, Rex Stringham, Justin Munroe
  • METHOD AND SYSTEM FOR INTERJECTING COMMENTS TO IMPROVE INFORMATION PRESENTATION IN SPOKEN USER INTERFACES
    Publication number: 20110135072
    Abstract: A method and an apparatus for providing audio information to a user. The method and apparatus provide information in multiple modes that represent various pieces of information and/or alternatives. In various embodiments, the form of a prompt played is dependent on what previously played prompts were given to the user during that session.
    Type: Application
    Filed: January 28, 2011
    Publication date: June 9, 2011
    Inventors: Bruce Balentine, Rex Stringham, Justin Munroe
  • Method and system for using spatial metaphor to organize natural language in spoken user interfaces
    Patent number: 7729915
    Abstract: A method and an apparatus for providing audio information to a user. The method and apparatus provide information in a manner consistent with a spatial metaphor, allowing a user to visualize and more easily navigate an application. The information is preferably presented to the user as a background audio prompt that indicates the environment and a foreground audio prompt that indicates the alternatives available to the user.
    Type: Grant
    Filed: June 12, 2003
    Date of Patent: June 1, 2010
    Assignee: Enterprise Integration Group, Inc.
    Inventors: Bruce Balentine, Rex Stringham, Justin Munroe
  • Method and system for interjecting comments to improve information presentation in spoken user interfaces
    Patent number: 7573986
    Abstract: A method and an apparatus for providing audio information to a user. The method and apparatus provide information in multiple modes that represent various pieces of information and/or alternatives.
    Type: Grant
    Filed: July 18, 2001
    Date of Patent: August 11, 2009
    Assignee: Enterprise Integration Group, Inc.
    Inventors: Bruce Balentine, Rex Stringham, Justin Munroe
  • Method and system for preventing error amplification in natural language dialogues
    Patent number: 7194409
    Abstract: A method and system for allowing a user to interface to an interactive voice response system via natural language commands. The system plays a prompt that initiates user interaction. In certain embodiments, the system detects initial user speech, wherein the initial user speech begins during the prompt or during a silence after the prompt. Then, the system determines whether the user speech restarts (second user speech) within a predetermined time period, wherein the predetermined time period is dependent upon whether the initial user speech began during the prompt or during the silence. If the user speech does restart, then the system uses the second user speech for recognition purposes. If the user speech does not restart, then the system uses the initial user speech for recognition purposes.
    Type: Grant
    Filed: November 30, 2001
    Date of Patent: March 20, 2007
    Inventors: Bruce Balentine, Rex Stringham, Ralph Melaragno, Justin Munroe
  • Method and system for preventing error amplification in natural language dialogues
    Publication number: 20040098253
    Abstract: A method and system for allowing a user to interface to an interactive voice response system via natural language commands.
    Type: Application
    Filed: October 14, 2003
    Publication date: May 20, 2004
    Inventors: Bruce Balentine, Rex Stringham, Ralph Melaragno, Justin Munroe
  • Method and system for using spatial metaphor to organize natural language in spoken user interfaces
    Publication number: 20040037434
    Abstract: A method and an apparatus for providing audio information to a user. The method and apparatus provide information in a manner consistent with a spatial metaphor, allowing a user to visualize and more easily navigate an application. The information is preferably presented to the user as a background audio prompt that indicates the environment and a foreground audio prompt that indicates the alternatives available to the user.
    Type: Application
    Filed: June 12, 2003
    Publication date: February 26, 2004
    Applicant: Enterprise Integration Group, Inc.
    Inventors: Bruce Balentine, Rex Stringham, Justin Munroe
  • Method and system for interjecting comments to improve information presentation in spoken user interfaces
    Publication number: 20030016793
    Abstract: A method and an apparatus for providing audio information to a user. The method and apparatus provide information in multiple modes that represent various pieces of information and/or alternatives.
    Type: Application
    Filed: July 18, 2001
    Publication date: January 23, 2003
    Applicant: Enterprise Integration Group, Inc.
    Inventors: Bruce Balentine, Rex Stringham, Justin Munroe