Abstract: A system (and method and computer product) to provide a service using an autonomous agent and wayfinding instructions includes a processor and a memory device accessible to the processor. The memory device stores a set of machine-readable instructions to permit the processor to execute a method for providing a service using agents capable of autonomously navigating unattended within a service area, as guided along a predetermined path based on receiving wayfinding instructions. The processor includes a communication port to permit a communication during assignments with one or more communication devices on a wayfinding device carried by or attached to an agent selected for implementing an assignment.