Abstract: A system for dynamically updating modules used by a mobile application configured on a user device may enable the more efficient use of system resources and improve the user experience. A current state of the mobile application may be determined and provided to a mobile application module service that may execute a rules engine using input based on the current state of the mobile application. The rules engine may generate a current module state for the mobile application that the mobile application can use to download currently needed modules and/or delete modules no longer needed.

Abstract: A system for dynamically updating modules used by a mobile application configured on a user device may enable the more efficient use of system resources and improve the user experience. A current state of the mobile application may be determined and provided to a mobile application module service that may execute a rules engine using input based on the current state of the mobile application. The rules engine may generate a current module state for the mobile application that the mobile application can use to download currently needed modules and/or delete modules no longer needed.

Abstract: Access to real-time communication services associated with real-time communication addresses may be provided based on a user account. A user logging in to a user account on one computing device may be provided with access to real-time communication services associated with a real-time communication address even when that real-time communication address is a real-time communication address for another device. Once logged in, the user may receive or initiate real-time communications for that real-time communication address at the computing device. The user may also add another real-time communication address that is not specific to any device to the user account. Communications to the other real-time communication address are routed to whatever device the user is logged in to. Also, the user may download a wireless communication application to a computing device to provide access to real-time communications over a telecommunication network that might otherwise be unavailable.

Abstract: Systems and methods for implementing an in-store kiosk device as part of a retail reinvention and self-help care portal are disclosed. The in-store kiosk device may allow a consumer to self-diagnose problems with electronic devices, such as smart phones, and to seek technical or service related assistance with appropriate experts. The in-store kiosk device may also facilitate initiating a communication between the consumer and multiple experts, to help resolve any consumer technical or sales queries. In some examples, the in-store kiosk device has the added advantage of providing consumers with a means to have service or inventory-related issues addressed without having to wait for available in-store service staff. The in-store kiosk device may also facilitate electronic device exchange.

Abstract: Systems and methods for implementing an in-store kiosk device as part of a retail reinvention and self-help care portal are disclosed. The in-store kiosk device may allow a consumer to self-diagnose problems with electronic devices, such as smart phones, and to seek technical or service related assistance with appropriate experts. The in-store kiosk device may also facilitate initiating a communication between the consumer and multiple experts, to help resolve any consumer technical or sales queries. In some examples, the in-store kiosk device has the added advantage of providing consumers with a means to have service or inventory-related issues addressed without having to wait for available in-store service staff. The in-store kiosk device may also facilitate electronic device exchange.

Abstract: Systems and methods for implementing an in-store kiosk device as part of a retail reinvention and self-help care portal are disclosed. The in-store kiosk device may allow a consumer to self-diagnose problems with electronic devices, such as smart phones, and to seek technical or service related assistance with appropriate experts. The in-store kiosk device may also facilitate initiating a communication between the consumer and multiple experts, to help resolve any consumer technical or sales queries. In some examples, the in-store kiosk device has the added advantage of providing consumers with a means to have service or inventory-related issues addressed without having to wait for available in-store service staff. The in-store kiosk device may also facilitate electronic device exchange.

Abstract: Systems and methods for implementing an in-store kiosk device as part of a retail reinvention and self-help care portal are disclosed. The in-store kiosk device may allow a consumer to self-diagnose problems with electronic devices, such as smart phones, and to seek technical or service related assistance with appropriate experts. The in-store kiosk device may also facilitate initiating a communication between the consumer and multiple experts, to help resolve any consumer technical or sales queries. In some examples, the in-store kiosk device has the added advantage of providing consumers with a means to have service or inventory-related issues addressed without having to wait for available in-store service staff. The in-store kiosk device may also facilitate electronic device exchange.

Abstract: A system and method for implementing an in-store kiosk device as part of a retail reinvention and self help care portal. The in-store kiosk device may allow a consumer to self-diagnose problems with electronic devices, such as smart phones, and to seek technical or service related assistance with appropriate experts. The in-store kiosk device may also facilitate initiating a communication between the consumer and multiple experts, to help resolve any consumer technical or sales queries. In some examples, the in-store kiosk device has the added advantage of providing consumers with a means to have service or inventory-related issues addressed without having to wait for available in-store service staff. The in-store kiosk device may also facilitate electronic device exchange.

Abstract: Access to real-time communication services associated with real-time communication addresses may be provided based on a user account. A user logging in to a user account on one computing device may be provided with access to real-time communication services associated with a real-time communication address even when that real-time communication address is a real-time communication address for another device. Once logged in, the user may receive or initiate real-time communications for that real-time communication address at the computing device. The user may also add another real-time communication address that is not specific to any device to the user account. Communications to the other real-time communication address are routed to whatever device the user is logged in to. Also, the user may download a wireless communication application to a computing device to provide access to real-time communications over a telecommunication network that might otherwise be unavailable.

Abstract: A system and method for implementing an in-store kiosk device as part of a retail reinvention and self help care portal. The in-store kiosk device may allow a consumer to self-diagnose problems with electronic devices, such as smart phones, and to seek technical or service related assistance with appropriate experts. The in-store kiosk device may also facilitate initiating a communication between the consumer and multiple experts, to help resolve any consumer technical or sales queries. In some examples, the in-store kiosk device has the added advantage of providing consumers with a means to have service or inventory-related issues addressed without having to wait for available in-store service staff. The in-store kiosk device may also facilitate electronic device exchange.

Abstract: In some implementations, a computing device may receive a user-selection to initiate a real-time communication session with a second computing device. The first computing device may authenticate user credentials. The computing device may send a request to the second computing device to initiate the real-time communication session using a web browser application. The real-time communication session may be initiated in response to receiving an acceptance message to the request. The real-time communication session may include at least one of an audio stream or a video stream.