Abstract: A system performs a first analysis operation in which an operation history of an image forming apparatus and input information are analyzed, an issuance operation in which, in a case where a result of an analysis of the first analysis operation satisfies notification conditions, a second analysis operation in which a confidence for the result of the analysis of the first analysis operation is obtained, a transmission operation in which, in a case where the confidence is less than a threshold, a message requesting further input of input information is transmitted, and a control operation in which the notification conditions are controlled based on the input information obtained as a response to the message.

Abstract: An image forming system includes one or more server computers, an image forming apparatus, and a client computer. The one or more server computers obtain state information indicating an operating state of the image forming apparatus, execute a first analysis on the state information, and determine countermeasure content to be applied to the image forming apparatus based on at least an analysis result of the first analysis, and determine the image forming apparatus or the client computer as a notification destination of the countermeasure content. The image forming apparatus or the client computer determined as the notification destination receives the countermeasure content; and applies the countermeasure content.