Abstract: Distribution of network maintenance tasks is managed in a centralized manner. Information associated with components of a communication network, such as status, malfunctions, technical specifications, and the like, is collected from various data sources and tickets for repair or maintenance tasks are made available to technicians in a centralized list. Tickets are categorized in the list, which may be filtered based on individual technicians' credentials. Tasks accepted by technicians are blocked until they are completed or returned to the system. Feedback associated with progress of task completion is received from the assigned technicians. Managers are enabled to monitor and modify assignment of tasks. Updated information relating to network status and/or maintenance operations may be provided to relevant databases.