Abstract: The disclosed technology addresses the need in the art for a conference room device configured to aid the initiation, organization, and management of a conference meeting. A conference room device is configured to determine that a user is within a threshold distance of a conference room device and that the user is associated with a conference meeting at a current time. The conference room device is further configured to prompt the user to start the conference meeting, receive a confirmation from the user; and start the conference meeting.

Abstract: Systems, methods, and non-transitory computer-readable storage media for directing conferences to on-premises media agents and cloud-based media agents. A centralized controller and a plurality of cloud-based media agents are disposed within a cloud or other remote or virtual network, and a plurality of on-premises media agents are provided on-premises. The centralized controller manages the directing and forwarding of conferences and is in communication with the cloud-based media agents and the on-premises media agents.

Abstract: Systems and methods are disclosed for anticipating a video switch to accommodate a new speaker in a video conference comprising a real time video stream captured by a camera local to a first videoconference endpoint is analyzed according to at least one speaker anticipation model. The speaker anticipation model predicts that a new speaker is about to speak. Video of the anticipated new speaker is sent to the conferencing server in response to a request for the video on the anticipated new speaker from the conferencing server. Video of the anticipated new speaker is distributed to at least a second videoconference endpoint.

Abstract: In one embodiment, a collaboration node prioritizes each modality of communication accessible by at least a first user and a second user based on one or more communication characteristics in a collaboration profile, monitors communication characteristics of a communication session conducted in a first modality of communication between the first user and the second user, and determines a second modality of communication accessible to the first user and the second user having a higher priority than the first modality of communication based on the collaboration profile and the communication characteristics for the communication session. The collaboration node further notifies at least one of the first user or the second user when the second modality of communication has the higher priority than the first modality of communication.

Abstract: The disclosed technology addresses the need in the art for a conference room device configured to aid the initiation, organization, and management of a conference meeting. A conference room device is configured to determine that a user is within a threshold distance of a conference room device and that the user is associated with a conference meeting at a current time. The conference room device is further configured to prompt the user to start the conference meeting, receive a confirmation from the user; and start the conference meeting.

Abstract: Methods, systems and computer-readable medium are provided for implementing commands by a collaboration system on behalf of participants of an event utilizing such collaboration system. A method includes identifying participants associated with an event conducted using an online collaboration system; generating a per-participant metric for each one of the participants to generate a plurality of metrics; populating each of the plurality of metrics for a corresponding participant using data received from multiple data sources, each data source providing a particular type of data for the corresponding participant and in association with participation of the corresponding participant in the event; determining a command to be performed on behalf of one or more of the participants; determining, using the plurality of metrics, at least one target associated with the command to yield at least one identified target; and performing the command for the at least one target.

Abstract: Systems, methods, and devices are disclosed for cognitive collaboration systems on a hybrid node. A query is received by a virtual assistant running on a public cloud, and it is determined whether the query pertains to data available on a public cloud resource, or the query pertains to data available on a private cloud resource. When it is determined that the query pertains to the data available on the public cloud resource, the query is interpreted by using a first model trained on at least one machine learning technique on data from the public cloud. When it is determined that the query pertains to the data available on the private cloud resource, the query is interpreted by using a second model trained on at least one machine learning technique on the data from the private cloud.

Abstract: In one embodiment, a system and method for targeted messaging is described. A text-based communication session among at least three participants is monitored. At least one contextual information parameter of a first message in a message input field of a client device associated with a first participant of the at least three participants is detected in in the text-based communication session. It is determined if a second participant of the at least three participants is relevant to the first message, based on the contextual information parameter. A message recipient list for the first message is dynamically updates by removing the second participant from the message recipient list and yielding an updated message recipient list. Related methods, systems, and apparatus are also described.

Abstract: Systems and methods are disclosed for anticipating a video switch to accommodate a new speaker in a video conference comprising a real time video stream captured by a camera local to a first videoconference endpoint is analyzed according to at least one speaker anticipation model. The speaker anticipation model predicts that a new speaker is about to speak. Video of the anticipated new speaker is sent to the conferencing server in response to a request for the video on the anticipated new speaker from the conferencing server. Video of the anticipated new speaker is distributed to at least a second videoconference endpoint.

Abstract: The disclosed technology addresses the need in the art for a solution that selects an appropriate communication profile for the user. A system is configured to receive motion data from a client device associated with a user, identify a communication profile for the user based on the motion data, administer collaboration requests for the user based on settings associated with the communication profile, track user actions based on the administration of the collaboration requests, and update settings for the active communication profile based on the user actions.

Abstract: Systems, methods, and devices are disclosed for training a model. Media data is separated into one or more clusters, each cluster based on a feature from a first model. The media data of each cluster is sampled and, based on an analysis of the sampled media data, an accuracy of the media data of each cluster is determined. The accuracy is associated with the feature from the first model. Based on a subset dataset of the media data being outside a threshold accuracy, the subset dataset is automatically forwarded to a crowd source service. Verification of the subset dataset is received from the crowd source service, and the verified subset dataset is added to the first model.

Abstract: In one embodiment, a collaboration node prioritizes each modality of communication accessible by at least a first user and a second user based on one or more communication characteristics in a collaboration profile, monitors communication characteristics of a communication session conducted in a first modality of communication between the first user and the second user, and determines a second modality of communication accessible to the first user and the second user having a higher priority than the first modality of communication based on the collaboration profile and the communication characteristics for the communication session. The collaboration node further notifies at least one of the first user or the second user when the second modality of communication has the higher priority than the first modality of communication.

Abstract: A collaboration system includes a stream processing engine and a Bot subsystem. The stream processing engine performs cognitive processing of multimodal input streams originated at one or more user devices in a communication session supported by a collaboration service to derive user-intent-based user requests and transmit the user requests over one or more networks. The Bot subsystem includes a stream receptor directs the multimodal input streams from the user devices to the stream processing engine to enable the stream processing engine to derive the user requests. The Bot subsystem also includes a cognitive action interpreter to translate the user requests to action requests and issue the action requests to the collaboration service so as to initiate actions with respect to the communication session. The Bot subsystem also includes a cognitive responder to transmit, in response to the user requests, multimodal user responses to the one or more user devices.

Abstract: Disclosed is a system, method and computer readable medium enabling collaboration service providers to more accurately predict packet loss, jitter and delay based on current session, historical session and user location parameters. The prediction can be used to forecast the occurrence of poor media quality at the current location and potential future locations.

Abstract: In one embodiment, a system and method for targeted messaging is described. A text-based communication session among at least three participants is monitored. At least one contextual information parameter of a first message in a message input field of a client device associated with a first participant of the at least three participants is detected in in the text-based communication session. It is determined if a second participant of the at least three participants is relevant to the first message, based on the contextual information parameter. A message recipient list for the first message is dynamically updates by removing the second participant from the message recipient list and yielding an updated message recipient list. Related methods, systems, and apparatus are also described.

Abstract: A communication system and related methods are described. The communication system includes a communication server computer and multiple user computers. The communication server computer maintains synchronization of multiple copies of a graphical user interface (“GUI”) presented by the multiple user computers. The GUI implements a multi-user, digital communication environment and includes a chat area where communications are organized by time and a document editing area where communications are organized by subject. The GUI enables integration of the chat area and the document editing area and allows users to communicate across multiple communication modalities seamlessly and in real time.

Abstract: Disclosed is a system, method and computer readable medium enabling collaboration service providers to more accurately predict packet loss, jitter and delay based on current session, historical session and user location parameters. The prediction can be used to forecast the occurrence of poor media quality at the current location and potential future locations.

Abstract: The present technology is an automatically configuring virtual assistant. The virtual assistant is assigned to an existing conversation space and, based on analyzing the existing conversation space the virtual assistant has been assigned to, is associated with at least one contextual cue of an existing conversation space. The analysis includes natural language processing of a title, a topic, or a past conversation of the existing conversation space in order to determine the at least one contextual cue.

Abstract: Systems and methods are disclosed for anticipating a video switch to accommodate a new speaker in a video conference comprising a real time video stream captured by a camera local to a first videoconference endpoint is analyzed according to at least one speaker anticipation model. The speaker anticipation model predicts that a new speaker is about to speak. Video of the anticipated new speaker is sent to the conferencing server in response to a request for the video on the anticipated new speaker from the conferencing server. Video of the anticipated new speaker is distributed to at least a second videoconference endpoint.

Abstract: Systems, methods, and non-transitory computer-readable storage media for directing conferences to on-premises media agents and cloud-based media agents. A centralized controller and a plurality of cloud-based media agents are disposed within a cloud or other remote or virtual network, and a plurality of on-premises media agents are provided on-premises. The centralized controller manages the directing and forwarding of conferences and is in communication with the cloud-based media agents and the on-premises media agents.