Abstract: A method for presenting system services can include the step of establishing a multitude of system service profiles. A request for the presentation of system services can be detected. One of the system service profiles associated with the request can be determined. For example, the system service profile can be determined based at least in part upon user identity. The system service profile can also be determined based at least in part upon server identity. At least one system service can be listed in accordance with the determined system service profile.

Abstract: A method for concealing displayed confidential information includes providing one or more publically accessible displays and one or more private displays, receiving confidential information, displaying at least a portion of the confidential information at the private display, and displaying at least a portion of the confidential information at the publically accessible display for an amount of time determined by an occurrence of an event where the event includes at least one of an expiration of a time period and a user request. The method can also include sending a notification signal where the notification signal can be sent to a health care professional and storing at least a portion of the confidential information. The method can also include concealing at least a portion of the confidential information at the publically accessible display where the concealing step is responsive to a user request.

Abstract: A collaborative computing method can include the step of providing a collaborative computing system that includes at least one instant messaging client. The instant messaging client can be initialized within a graphical user interface. A search initializing action can be performed within the graphical user interface. A search view can be presented responsive to the search initiating action. A search pattern can be specified within the search view. A search result can be displayed within the search view, wherein the search result can include at least one online entity, such as a user and/or group.

Abstract: A method for handling a customer call in a customer relationship management system can include, responsive to receiving a telephone call from a caller, receiving caller biometric information via the telephone call which uniquely identifies the caller. The caller biometric information can be compared with biometric information profiles to determine an identity of the caller. The telephone call can be transferred to a telephone number according to the identity of the caller.

Abstract: An instant messaging method can include the step of selecting at least one subscriber of an instant messaging service. The subscriber can be in an inactive state in regards to receiving instant messaging communications. At least one action can be designated for an instant messaging client to automatically perform. The subscriber can be monitored for a state change to an active state. The state change can be automatically detected. The designated action can be automatically executed responsive to the detection of the state change.

Abstract: A collaborative computing method can include the step of providing a collaborative computing system that includes at least one instant messaging client. The instant messaging client can be initialized within a graphical user interface. A search initializing action can be performed within the graphical user interface. A search view can be presented responsive to the search initiating action. A search pattern can be specified within the search view. A search result can be displayed within the search view, wherein the search result can include at least one online entity, such as a user and/or group.

Abstract: A method for presenting system services can include the step of establishing a multitude of system service profiles. A request for the presentation of system services can be detected. One of the system service profiles associated with the request can be determined. For example, the system service profile can be determined based at least in part upon user identity. The system service profile can also be determined based at least in part upon server identity. At least one system service can be listed in accordance with the determined system service profile.

Abstract: A method of communicating over a communications network can include the steps of defining a list specifying at least one electronic message source to which automated reply electronic messages are allowed and receiving an electronic message from a source. The source of the received electronic message can be compared with the source on the list and an automated reply electronic message can be sent to the source of the received electronic message if the source matches the source on the list.

Abstract: A method for concealing displayed confidential information includes providing one or more publically accessible displays and one or more private displays, receiving confidential information, displaying at least a portion of the confidential information at the private display, and displaying at least a portion of the confidential information at the publically accessible display for an amount of time determined by an occurrence of an event where the event includes at least one of an expiration of a time period and a user request. The method can also include sending a notification signal where the notification signal can be sent to a health care professional and storing at least a portion of the confidential information. The method can also include concealing at least a portion of the confidential information at the publically accessible display where the concealing step is responsive to a user request.

Abstract: A method for handling a customer call in a customer relationship management system can include, responsive to receiving a telephone call from a caller, receiving caller biometric information via the telephone call which uniquely identifies the caller. The caller biometric information can be compared with biometric information profiles to determine an identity of the caller. The telephone call can be transferred to a telephone number according to the identity of the caller.