Abstract: A system or method for providing online services to supplement furniture protection plans. Services provided by the system may include e-mail reminders, technician referrals, promotional giveaways, and home-care related tips and products. Customers access these services on a website using a using a unique code that may be available on their furniture protection plan. This allows the website to be dynamically tailored to the furniture retailer where the protection plan was purchased. Use of these online supplemental services also facilitates pre-service contact between a protection plan provider and customer.