Abstract: The present invention provides methods that allow more sophisticated use of custom calling services by consolidating the access to and administration of services for multiple lines and/or telephone devices. Embodiments include a single configuration interface for the calling services on all of an individual's telephone lines or devices, a single system for providing incoming calling services for all of an individual's telephone lines or devices, and a single system for providing outgoing calling services for all of an individual's telephone lines or devices. The present invention also includes features which allow custom calling services for a particular telephone device to be customized so as to interact with the custom calling services on another telephone device belonging to the same user.

Abstract: A proxy apparatus and method for streaming media information via at least one network and for building-up a good quality version of the media information. When a user device communicates with the proxy apparatus using a particular bandwidth and requests that media information be provided, the proxy apparatus first determines if a version of the media information encoded for the user device's connection bandwidth has been stored in the proxy apparatus. If a version of the media information encoded for the user device's bandwidth is not available from the proxy apparatus, the proxy apparatus sends a request to a media server for the media information. If the version of the media information has missing packets, the proxy device sends retransmission requests to the media server to obtain the missing packets, thereby building-up a good quality version of the media information.

Abstract: A method and apparatus for reassignment of classifier probabilities based on dynamic events is disclosed. In one embodiment, the present invention provides a method for dynamically detecting change in the rate and type of calls, reassigning the natural language classifier probabilities based on the dynamics of the change and routing calls according to the detected changes. The method enables the user to route calls efficiently and be more responsive to customers.

Abstract: A system and method for providing for a wireless calling party to configure his or her wireless service on a call-by-call or on a permanent basis so that only those calls where the caller wants his or her location to be available carry location information. To enable the capability of blocking and/or altering location, the caller can pre-configure his or her service so that the location information of the wireless calling party is either altered or blocked to the called party on a permanent basis. The wireless caller can also select on a call-by-call basis to either alter or block the location information to the called party by entering a particular code prior to making a call. Furthermore, a wireless caller may also select to block the storage of location information in the network by entering a pre-defined number prior to making a call, which in turn can then be used to place the outgoing call.

Abstract: The present invention provides methods that allow more sophisticated use of custom calling services by consolidating the access to and administration of services for multiple lines and/or telephone devices. Embodiments include a single configuration interface for the calling services on all of an individual's telephone lines or devices, a single system for providing incoming calling services for all of an individual's telephone lines or devices, and a single system for providing outgoing calling services for all of an individual's telephone lines or devices. The present invention also includes features which allow custom calling services for a particular telephone device to be customized so as to interact with the custom calling services on another telephone device belonging to the same user.

Abstract: A method and apparatus for reassignment of classifier probabilities based on dynamic events is disclosed. In one embodiment, the present invention provides a method for dynamically detecting change in the rate and type of calls, reassigning the natural language classifier probabilities based on the dynamics of the change and routing calls according to the detected changes. The method enables the user to route calls efficiently and be more responsive to customers.

Abstract: The present invention relates to a system and method for automatically verifying that a message received from a user is intelligible. In an exemplary embodiment, a message is received from the user. A speech level of the user's message may be measured and compared to a pre-determined speech level threshold to determine whether the measured speech level is below the pre-determined speech level threshold. A signal-to-noise ratio of the user's message may be measured and compared to a pre-determined signal-to-noise ratio threshold to determine whether the measured signal-to-noise ratio of the message is below the pre-determined signal-to-noise ratio threshold. An estimate of intelligibility for the user's message may be calculated and compared to an intelligibility threshold to determine whether the calculated estimate of intelligibility is below the intelligibility threshold.

Abstract: Systems and methods for providing synthesized speech in a manner that takes into account the environment where the speech is presented. A method embodiment includes, based on a listening environment and at least one other parameter associated with at least one other parameter, selecting an approach from the plurality of approaches for presenting synthesized speech in a listening environment, presenting synthesized speech according to the selected approach and based on natural language input received from a user indicating that an inability to understand the presented synthesized speech, selecting a second approach from the plurality of approaches and presenting subsequent synthesized speech using the second approach.

Abstract: The present invention relates to a system and method for automatically verifying that a message received from a user is intelligible. In an exemplary embodiment, a message is received from the user. A speech level of the user's message may be measured and compared to a pre-determined speech level threshold to determine whether the measured speech level is below the pre-determined speech level threshold. A signal-to-noise ratio of the user's message may be measured and compared to a pre-determined signal-to-noise ratio threshold to determine whether the measured signal-to-noise ratio of the message is below the pre-determined signal-to-noise ratio threshold. An estimate of intelligibility for the user's message may be calculated and compared to an intelligibility threshold to determine whether the calculated estimate of intelligibility is below the intelligibility threshold.

Abstract: Systems and methods for providing synthesized speech in a manner that takes into account the environment where the speech is presented. A method embodiment includes, based on a listening environment and at least one other parameter associated with at least one other parameter, selecting an approach from the plurality of approaches for presenting synthesized speech in a listening environment, presenting synthesized speech according to the selected approach and based on natural language input received from a user indicating that an inability to understand the presented synthesized speech, selecting a second approach from the plurality of approaches and presenting subsequent synthesized speech using the second approach.

Abstract: The present invention provides a method and apparatus for determining traffic conditions using wireless devices. A number of signals from the vehicles traveling in selected routes are received by several wireless communication networks via the wireless devices. The total number of signals received are used to compare if there are sufficient number of vehicles traveling on the selected routes. If so, then the location information of the moving vehicles at various times is determined by the wireless communication network and forwarded to a central computer. The central computer coordinates with the wireless communications network for information needed to compute traffic data. The central computer computes the velocity of the moving vehicles and a traffic profile is created based on the velocity and location information of the moving vehicles. Furthermore, the traffic profile is sent to the moving vehicles.

Abstract: A proxy apparatus and method for streaming media information via at least one network and for building-up a good quality version of the media information. When a user device communicates with the proxy apparatus using a particular bandwidth and requests that media information be provided from a media server, the proxy apparatus first determines if a version of the media information encoded for the user device's connection bandwidth has been stored in the proxy apparatus. If a version of the media information encoded for the user device's bandwidth is not available from the proxy apparatus, the proxy apparatus sends a request to a media server for the media information. Once the media server receives the request, the media server begins to stream a copy of the media information encoded for the user device's bandwidth to the user device via the network and proxy device.

Abstract: A method and system for automatic speech recognition are disclosed. The method comprises receiving speech from a user, the speech including at least one speech error, increasing the probabilities of closely related words to the at least one speech error and processing the received speech using the increased probabilities. A corpora of data having common words that are mis-stated is used to identify and increase the probabilities of related words. The method applies to at least the automatic speech recognition module and the spoken language understanding module.

Abstract: A communications network includes a mobile communications device and a communications terminal. The device and terminal are engaged in a call which includes audio stream data. An operation is performed, either at the mobile device or in the supporting network, to determine a location of the mobile communications device and link metadata representing the determined mobile communications device location to the audio stream data sent from that mobile communications device for the call. At the communications terminal, the metadata is extracted from the audio stream data to allow for presentation of the location of the mobile communications device.

Abstract: A method and system for automatic speech recognition are disclosed. The method comprises receiving speech from a user, the speech including at least one speech error, increasing the probabilities of closely related words to the at least one speech error and processing the received speech using the increased probabilities. A corpora of data having common words that are mis-stated is used to identify and increase the probabilities of related words. The method applies to at least the automatic speech recognition module and the spoken language understanding module.

Abstract: A system and method for generating a synthetic text-to-speech TTS voice are disclosed. A user is presented with at least one TTS voice and at least one voice characteristic. A new synthetic TTS voice is generated by blending a plurality of existing TTS voices according to the selected voice characteristics. The blending of voices involves interpolating segmented parameters of each TTS voice. Segmented parameters may be, for example, prosodic characteristics of the speech such as pitch, volume, phone durations, accents, stress, mis-pronunciations and emotion.

Abstract: A communications network includes a mobile communications device and a communications terminal. The device and terminal are engaged in a call which includes audio stream data. An operation is performed, either at the mobile device or in the supporting network, to determine a location of the mobile communications device and link metadata representing the determined mobile communications device location to the audio stream data sent from that mobile communications device for the call. At the communications terminal, the metadata is extracted from the audio stream data to allow for presentation of the location of the mobile communications device.

Abstract: A voice processing system comprises a processing device that processes and receives a stream of voice input as a user is speaking. A software program executes program steps for determining a predetermined pattern of speech and silence during processing of stream of voice input so as to play or present the predetermined backchannel response to the user. A method provides an audible backchannel response between the voice processing system and the user, while the user is speaking, in particular, recording a message. The method includes monitoring the message to determine a predetermined pattern of speech and silence based on timing between the speech and silence periods. Then, the method produces the audible backchannel response based on the predetermined pattern.

Abstract: Embodiments of the present invention are related to a method and apparatus for determining whether each mobile station in a pre-defined group of two or more mobile stations is in compliance with acceptable location criteria. A group tracking server receives mobile station tracking information including a mobile station identifier for each mobile station. The server also receives current location coordinates corresponding to the mobile station identifier for each mobile station from a locator device. A relative location of each mobile station relative to one or more pre-determined targets is calculated. The acceptable location criteria for each mobile station relative to the one or more pre-determined targets is retrieved from a location criteria database.

Abstract: A system and method for generating a synthetic text-to-speech TTS voice are disclosed. A user is presented with at least one TTS voice and at least one voice characteristic. A new synthetic TTS voice is generated by blending a plurality of existing TTS voices according to the selected voice characteristics. The blending of voices involves interpolating segmented parameters of each TTS voice. Segmented parameters may be, for example, prosodic characteristics of the speech such as pitch, volume, phone durations, accents, stress, mis-pronunciations and emotion.