Abstract: A system, method, and apparatus for implementing workflows across multiple differing systems and devices is provided herein. During operation, a workflow is automatically generated based upon a high probability of overloading resources with a current workflow. In particular, a workstation (or server) detects a high probability that a resource will be overloaded if a particular trigger is implemented. The workstation (or server) then determines an alternate trigger to reduce the chances that a resource will be overloaded. The alternate trigger and action can then be implemented or suggested as a newly-created workflow.

Abstract: A security ecosystem, device and method for communicating with communication devices based on workflow interactions is provided. A device monitors execution of a safety workflow, the safety workflow comprising one or more triggers and one or more responsive actions. The device provides, at a display screen, an indication of the safety workflow and respective visual indications of: a physical sensor that generated sensor data of a trigger of the safety workflow; and a communication device associated with a responsive action to the trigger. The device detects, via an input device, an interaction with one or more of the respective visual indications to interact with one or more of the physical sensor and the communication device. Based on the interaction, the device one or more of: retrieves the sensor data; initiates communication with the communication device; and sends the sensor data to the communication device.

Abstract: A method and apparatus for wirelessly transmitting data to be utilized at an incident area. A server computer defines a prioritized list of data items to be transmitted to a plurality of portable electronic devices for use at the incident area. The server computer predicts a first amount of data that can be wirelessly transferred to a first electronic device before loss of reliable wireless connectivity with the first electronic device and automatically selects a first data item for transmission to the first electronic device. The server computer then transmits the first data item to the first electronic device to be shared with at least one other portable electronic device of the plurality of electronic devices upon arrival of the first electronic device at the incident area.

Abstract: Methods and systems for processing multimedia files associated with an incident. One method includes receiving a request to submit a multimedia file associated with the incident and, in response to receiving the request, transmitting a text message including an identifier of the incident to a communication device. The method also includes receiving, at the answering point, a reply to the text message, the reply including the multimedia file and the identifier, and storing, at the answering point, the multimedia file including using the identifier to link the multimedia file to an incident record for the incident.

Abstract: A system and method for providing navigational routing. The method includes determining, at a controller, a first route from a first location to a second location, the determination of the first route using a first set of routing rules. The method also includes determining, at the controller, a second route from the first location to the second location, the determination of the second route using a second set of routing rules applicable to public safety vehicles, the second set of routing rules different from the first set of routing rules. The method further includes the steps of accessing, at the controller, route information related to the second route; identifying, at the controller, a preferred route based on the first travel duration, the second travel duration, and the route information; and outputting the identified preferred route.

Abstract: A method and apparatus for wirelessly transmitting data to be utilized at an incident area. A server computer defines a prioritized list of data items to be transmitted to a plurality of portable electronic devices for use at the incident area. The server computer predicts a first amount of data that can be wirelessly transferred to a first electronic device before loss of reliable wireless connectivity with the first electronic device and automatically selects a first data item for transmission to the first electronic device. The server computer then transmits the first data item to the first electronic device to be shared with at least one other portable electronic device of the plurality of electronic devices upon arrival of the first electronic device at the incident area.

Abstract: A system and method for providing navigational routing. The method includes determining, at a controller, a first route from a first location to a second location, the determination of the first route using a first set of routing rules. The method also includes determining, at the controller, a second route from the first location to the second location, the determination of the second route using a second set of routing rules applicable to public safety vehicles, the second set of routing rules different from the first set of routing rules. The method further includes the steps of accessing, at the controller, route information related to the second route; identifying, at the controller, a preferred route based on the first travel duration, the second travel duration, and the route information; and outputting the identified preferred route.

Abstract: In an emergency, a gateway application, which has been installed on a mobile communications device, is actuated to advise a public safety answering point (PSAP) in a public safety (PS) network of the emergency, and to disable restrictions on application downloading to the mobile device. Once the emergency has been confirmed by the PSAP, an emergency application, which has been selected by the PSAP, is downloaded to the mobile device. The downloaded emergency application can be executed by the PSAP and/or by a PS person, to remotely control the mobile device to help remedy the emergency. The downloaded emergency application can be removed from the mobile device upon closing of the emergency.

Abstract: Methods and systems for processing multimedia files associated with an incident. One method includes receiving a request to submit a multimedia file associated with the incident and, in response to receiving the request, transmitting a text message including an identifier of the incident to a communication device. The method also includes receiving, at the answering point, a reply to the text message, the reply including the multimedia file and the identifier, and storing, at the answering point, the multimedia file including using the identifier to link the multimedia file to an incident record for the incident.

Abstract: In an emergency, a gateway application, which has been installed on a mobile communications device, is actuated to advise a public safety answering point (PSAP) in a public safety (PS) network of the emergency, and to disable restrictions on application downloading to the mobile device. Once the emergency has been confirmed by the PSAP, an emergency application, which has been selected by the PSAP, is downloaded to the mobile device. The downloaded emergency application can be executed by the PSAP and/or by a PS person, to remotely control the mobile device to help remedy the emergency. The downloaded emergency application can be removed from the mobile device upon closing of the emergency.

Abstract: A method and apparatus are provided that aid law enforcement agencies in intercepting a suspect before he or she can go into hiding. The method and apparatus provide for law enforcement agencies to track a person of interest (POI) and to predict an intercept point and/or a destination where the POI may be found, based on situational data and social media content. Further, the method and apparatus provide for determining and adjusting a geofence based on a predicted route and/or destination of a POI and for dispatching public safety officers to the geofence, predicted intercept point, and/or predicted destination to aid in the apprehension of the POI.

Abstract: A method and apparatus are provided that aid law enforcement agencies in intercepting a suspect before he or she can go into hiding. The method and apparatus provide for law enforcement agencies to track a person of interest (POI) and to predict an intercept point and/or a destination where the POI may be found, based on situational data and social media content. Further, the method and apparatus provide for determining and adjusting a geofence based on a predicted route and/or destination of a POI and for dispatching public safety officers to the geofence, predicted intercept point, and/or predicted destination to aid in the apprehension of the POI.

Abstract: A method and apparatus for providing a purchase history of a first user to a second (differing) user is provided herein. During operation a server is provided with an image and determines an identification of a first person within the image. Items that exist within the image, and that were purchased by the first person are also determined by the server. The server then provides information on the items purchased to a second user.

Abstract: Disclosed herein are methods and systems for presenting prioritized incident content. One embodiment takes the form of a method that includes receiving one or more status alerts from one or more public-safety devices associated with one or more public-safety responders. The method also includes correlating one or more of the received status alerts with one or more media sessions involving one or more of the public-safety responders. The method also includes prioritizing one or more of the media sessions based on prioritization criteria that includes the one or more status alerts correlated with those media sessions. The method also includes presenting one or more of the prioritized media sessions in a chronological view on respective user interfaces of one or more public-safety communication devices.

Abstract: A method and apparatus for controlling a camera's field of view is provided herein. During operation equipment will receive a location of at least one user device. The equipment will also receive a location of a camera along with camera parameters. The equipment will determine a camera pan, tilt, and/or zoom level in order to increase a number of devices within a camera field of view.

Abstract: Disclosed herein are methods and systems for presenting prioritized incident content. One embodiment takes the form of a method that includes receiving one or more status alerts from one or more public-safety devices associated with one or more public-safety responders. The method also includes correlating one or more of the received status alerts with one or more media sessions involving one or more of the public-safety responders. The method also includes prioritizing one or more of the media sessions based on prioritization criteria that includes the one or more status alerts correlated with those media sessions. The method also includes presenting one or more of the prioritized media sessions in a chronological view on respective user interfaces of one or more public-safety communication devices.

Abstract: A method and apparatus for providing a purchase history of a first user to a second (differing) user is provided herein. During operation a server is provided with an image and determines an identification of a first person within the image. Items that exist within the image, and that were purchased by the first person are also determined by the server. The server then provides information on the items purchased to a second user.

Abstract: A method and apparatus for uploading data is provided herein. During operation vehicles in the field will upload their digital multimedia evidence (DME) to a mobile/intermediary upload point(s). These mobile/intermediary upload points preferably comprise computers existing in other vehicles that are not currently connected to a central repository. A mobile recorder (mDVR) will choose a particular mobile/intermediary upload point(s) based on a probability that the mobile upload point(s) will return to a connected upload point to upload the transferred DME.

Abstract: A method and apparatus for talkgroup creation are provided herein. During operation context-aware circuitry will continuously monitor a given area for a specific event or condition. When triggered, the context-aware circuitry will notify a radio controller of the trigger causing talkgroups to be formed specific to the event or condition that is detected. Thus, various radios will be included within a talkgroup as a direct result of the triggering event or condition.

Abstract: Methods and systems for processing multimedia files associated with an incident. One method includes receiving a request to submit a multimedia file associated with the incident and, in response to receiving the request, transmitting a text message including an identifier of the incident to a communication device. The method also includes receiving, at the answering point, a reply to the text message, the reply including the multimedia file and the identifier, and storing, at the answering point, the multimedia file including using the identifier to link the multimedia file to an incident record for the incident.