Abstract: Ransomware detection and/or isolation and/or remediation of a ransomware-encryption device is performed in a Remote Monitoring and Management (RMM) system environment. The RMM system is operatively associated with monitoring and managing a plurality of devices and, according to an exemplary embodiment, the RMM system includes a RMM agent module locally installed on each device, a cloud-based RMM platform operatively communicating with each device RMM agent module, and a Ransomware Detection (RD)/Isolation module locally installed on each device. The RD/Isolation module locally detects a potential ransomware-encryption in one or more files received by the device and the RMM system isolates a ransomware affected device using a locally executed script provided by the cloud-based RMM platform.

Abstract: Ransomware detection and/or isolation and/or remediation of a ransomware-encryption device is performed in a Remote Monitoring and Management (RMM) system environment. The RMM system is operatively associated with monitoring and managing a plurality of devices and, according to an exemplary embodiment, the RMM system includes a RMM agent module locally installed on each device, a cloud-based RMM platform operatively communicating with each device RMM agent module, and a Ransomware Detection (RD)/Isolation module locally installed on each device. The RD/Isolation module locally detects a potential ransomware-encryption in one or more files received by the device and the RMM system isolates a ransomware affected device using a locally executed script provided by the cloud-based RMM platform.

Abstract: A machine requiring periodic maintenance, such as a vending machine, is retrofitted to include an alert system for notifying a machine operator that the machine requires servicing. The alert system includes one or more sensors to detect default conditions, a voice recorder for storing one or more voice messages corresponding to default conditions, a transmitter for transmitting the voice messages to the machine operator, and a trigger connected to the one or more sensors and the transmitter for selectively initiating the transmission of appropriate voice messages in accordance with predetermined parameters. The voice messages are transmitted over the public switched telephone network (PSTN) to be heard by the machine operator or stored on the machine operator's voice answering system. The transmitter may be a simple auto dialer connected by wires to a nearby phone jack.