Abstract: A method finding the root cause of errors and/or unexpected behavior of a monitored software application, the method comprising: providing a decision tree corresponding to an error and/or unexpected behavior of a software application, wherein the decision tree comprising multiple nodes, wherein the decision tree further comprising one or more leaf nodes, wherein the leaf nodes indicates at least one reason and one or more possible solutions for the error and/or unexpected behavior; scanning one or more log-files of a software application; determining, based on the decision tree and the scanned log files which step has been not performed by the software application, wherein the non-performed step being indicative for an error and/or unexpected behavior of the software application; determining a leaf node based on the determined non-performed step; extracting information from the leaf node; and providing a reason and/or a solution of the error and/or unexpected behavior.

Abstract: A system for intelligently determining changes to a service provider user's parameters in the service provider system. The system generally includes a service provider's computer system which contains a computer and a user database stored thereon; a user carried service provider tool, such as an ATM card, a cell phone, and the like; and a remote device whose use by the user is monitored by the service provider, such as an ATM machine (e.g., if the service provider is a bank and the service provider tool is an ATM card) or a phone or cell tower (e.g., if the service provider is a telecommunications service provider and the tool is a cell phone). Activity amongst the computer system, user carried service provider tool, and remote device is wirelessly monitored by the service provider (or an agent of the service provider) in an electronic communications network.

Abstract: A system, method and program product that provides context-based data storage management between a cloud platform and a mobile device. A system is disclosed that includes: a system for assigning context to user files stored in a cloud platform; a system for periodically analyzing schedule information and location information associated with a user to determine a current user context; a system for matching the current user context with user files stored in the cloud platform to identify a set of context matching files; and a system for periodically downloading context matching files from the cloud platform to a mobile device associated with the user.

Abstract: A system, method and program product that provides context-based data storage management between a cloud platform and a mobile device. A system is disclosed that includes: a system for assigning context to user files stored in a cloud platform; a system for periodically analyzing schedule information and location information associated with a user to determine a current user context; a system for matching the current user context with user files stored in the cloud platform to identify a set of context matching files; and a system for periodically downloading context matching files from the cloud platform to a mobile device associated with the user.

Abstract: A method, system and computer program product for protecting access to a computer file are disclosed. In embodiments, the method comprises a user, employing a user computer, selecting a file, and creating a reference file to protect access to this selected file. When a requester uses a computer device to request access to the protected file, the reference file initiates a procedure to determine if the computing device is entitled to access the protected file by validating a series of computer components that uniquely identify the computing device. In embodiments, a set of specified computer configuration data is stored in a specified storage location; and the series of computer components that uniquely identify the computing device are validated by comparing this set of computer configuration data with the series of computer components that uniquely identify the computing device.