Abstract: The present invention provides a method and apparatus that identifies vehicle profiles and capture diagnostic symptoms and the resolution for repair. In the disclosed embodiments, the system collect diagnostic information from the vehicle modules, analyze the data, prioritize optimum solutions, and recommend the most likely optimum solution. In an exemplary method, the system can direct the technician through repair steps with the present invention interface. In another exemplary method, whereby the user is a consumer, the system provides customer-friendly current and history vehicle malfunctions, most likely repair options, cost estimations, repair service center recommendations, and other auto service information. In the disclosed embodiments data mining technology is utilized to correlate symptoms and vehicle information with resolutions.