Abstract: A method of operating a communication system includes generating a transcript of at least a portion of a conversation between a plurality of users. The transcript includes a plurality of subsets of characters. The method further includes displaying the transcript on a plurality of communication devices, identifying an occurrence of at least one selected subset of characters from the plurality of subsets of characters, and querying a definition source for at least one definition for the selected subset of characters. The definition for the selected subset of characters is displayed on the plurality of communication devices.

Abstract: Mechanisms and methods for providing sequenced applications upon communications session termination are provided. More particularly, a variety of messages, transcriptions, recordings, information sharing, billing, verification, participant listing, reporting, date and time stamping, linkages to other applications, launching of software programs, initiation of one or more subsequent communications sessions via the same or other communications modalities, and the like are possible. Provision of sequenced applications is performed in accordance with selections made as part of the initial negotiation of the communications session, during the communications session, or prior to the communications session to drive the applications launched upon call disconnect.

Abstract: The present invention provides mechanisms for sharing user information, including user authentication information, across communication networks and more specifically across networks separated by one or more Session Border Controllers (SBCs). The authentication of a user at one network can be leveraged by the second network to invoke one or more applications at the second network in connection with administering a communication session for the user.

Abstract: A method of operating a communication system includes generating a transcript of at least a portion of a conversation between a plurality of users. The transcript includes a plurality of subsets of characters. The method further includes displaying the transcript on a plurality of communication devices, identifying an occurrence of at least one selected subset of characters from the plurality of subsets of characters, and querying a definition source for at least one definition for the selected subset of characters. The definition for the selected subset of characters is displayed on the plurality of communication devices.

Abstract: The present invention provides mechanisms for sharing user information, including user authentication information, across communication networks and more specifically across networks separated by one or more Session Border Controllers (SBCs). The authentication of a user at one network can be leveraged by the second network to invoke one or more applications at the second network in connection with administering a communication session for the user.

Abstract: Systems and methods for providing contextual information to one or more parties to a communications session are provided. More particularly, context information relevant to a party to a communications session is delivered to another party to the communications session as part of a communications message. In addition to information providing an identification of a party for whom context information is provided, embodiments of the present invention may make use of supplemental information in selecting context information for delivery.

Abstract: Mechanisms and methods for providing sequenced applications upon communications session termination are provided. More particularly, a variety of messages, transcriptions, recordings, information sharing, billing, verification, participant listing, reporting, date and time stamping, linkages to other applications, launching of software programs, initiation of one or more subsequent communications sessions via the same or other communications modalities, and the like are possible. Provision of sequenced applications is performed in accordance with selections made as part of the initial negotiation of the communications session, during the communications session, or prior to the communications session to drive the applications launched upon call disconnect.

Abstract: The present method and system for transmitting feature and authentication information for wireless communication services reduces the amount of data transmitted from a handset to a base station by transmitting service information when the wireless handset registers with the base station and authentication information when wireless service is requested by the wireless handset. After receiving the service and authentication information, the base station may store the service and authentication information in memory and retrieve the stored service and authentication information when the wireless handset again requests service from the base station. Alternatively, a mobile switching system may communicate the service and authentication information to the base station.

Abstract: When a wireless terminal enters a new location, the telephone number assigned to the wireless terminal is automatically changed to a telephone number assigned to that location based on an assignment level of the wireless terminal for that location. The features associated with the wireless terminal will also be changed to the features assigned to the location. In addition, this invention allows flexibility for the telephone number of the wireless terminal to remain fixed and not to be changed to a telephone number assigned to a particular location. Further, a wireless terminal has a plurality of assignment levels with different assignment levels being utilized for different locations. This allows the user of the wireless terminal to perform different functions within different locations. In addition, each wireless terminal has a personal telephone number assigned to it.

Abstract: A wireless telephone does not generate an alerting signal if the speed at which the wireless telephone is moving exceeds a predefined speed when an incoming call is received. If an alerting signal is not generated for an incoming call, the wireless telephone transmits a message back to the calling party informing them that they have contacted the wireless telephone and may leave either a voice or data message. The caller can then either leave a voice message or touch tone in the caller's telephone number. Further, the wireless telephone can inhibit the origination of calls from the wireless telephone if the speed of the wireless telephone exceeds the predefined speed. In addition, if the speed has not been equal or less than the predefined speed for a predefined amount of time, call originations and alerting signals are blocked.

Abstract: Automatically connecting an unauthorized wireless terminal to a service provider agent so that online registration can be performed to provide permanent service to the wireless terminal. The wireless terminal is initially connected to a service provider agent by a telephone call from the wireless terminal via a call center having a plurality of agents when the wireless terminal first attempts to register with the service provider's wireless switching network. From the point of view of the user, the user may purchase a wireless terminal off the shelf of a mass merchandiser or in the corporate setting simply check a wireless terminal out of a stock room. When the user initially turns the power of the wireless terminal on, a call is placed to an agent of the service provider so that the registration may take place. All necessary information that must be loaded into the wireless telephone will be downloaded during this registration process.

Abstract: When a wireless terminal enters a new location, the telephone number assigned to the wireless terminal is automatically changed to be a telephone number assigned to that location. The features associated with the wireless terminal will also be changed to the features assigned to the location. In addition, this invention allows flexibility for the telephone number of the wireless terminal to remain fixed and not to be changed to a telephone number assigned to a particular location.

Abstract: Allowing the setting and resetting of a message waiting indicator on a wireless set when a message is waiting in a messaging system. When a messaging system receives a message for a wired set, it places a telephone call to the wireless set associated with the wired telephone set. The messaging system will continue to place telephone calls to the wireless set after every elapse of a predefined period. The wireless set is connected to a wireless switching system which is responsive to telephone calls from the messaging system to set a message waiting indicator. If a telephone call is not received within the predefined period from the messaging system, the wireless switching system resets the message waiting indicator. In another embodiment, the messaging system is responsive to a user accessing messages stored for that user to place a telephone call to a second telephone number identified with the wireless set of the user.

Abstract: Allowing the alerting of supervisors and off duty agents to conditions on a split of an ACD system via wireless terminals. The conditions under which the wireless alerting will be performed are programmed by the owner of the ACD system rather than the manufacturer. The ACD center is connected to a wireless switching system via a primary rate ISDN interface (PRI) link. The ACD system considers the wireless switching system as another ACD system and utilizes the look ahead interflow operation to communicate information to the wireless switching system concerning the condition of a split. This is done by the ACD placing informational telecommunication calls to pseudo telecommunication numbers via the PRI link to the wireless switching system. The wireless switching system is responsive to each of these pseudo numbers to interpret the pseudo number as to the wireless terminal that should be contacted and an alphanumeric message that is to be displayed on that wireless terminal.

Abstract: Determining in a wireless telecommunication switching system a base station on which a wireless handset is registered and using information concerning background noise at the location of the base station to automatically adjust the ringer and voice volumes for each call received by the wireless handset while registered on that base station. Further, the wireless telecommunication switching system automatically adjusts the voice volume when a call is handed off from one base station to another base station. Each base station may automatically determine the amount of background noise and transmits this information to the wireless telecommunication system controller which stores this information for future use. Also, each time a user of a wireless handset adjusts the volume of the handset, this information may be transmitted to the wireless communication switching system controller which stores the information as a preference for the user in the area served by that particular base station.

Abstract: Determining for each base station in a wireless telecommunication switching system whether a wireless handset should receive audio or vibration alerting for incoming calls. The wireless telecommunication switching system utilizes information specifying alerting for the base stations that is entered by a system administrator. In addition, individual users may choose to specify areas designated by the system administrator for audio alerting as vibration alerting. The information specifying the audio or vibration alerting from either the administrator or individual users is specified for different periods of time for each of the base stations. The system administrator may directly determine the alerting information for each individual base station. Also, the system administrator may determine the alerting information for different areas of the building, and as base stations are added to the wireless telecommunication system, they inherit the attributes of the area in which they are placed.

Abstract: Allowing a user of a wireless terminal to control the mobility operational parameters when desired by the user. The user enters parameter selection information into the wireless terminal; and the wireless terminal converts this parameter selection information into operational parameters and activates these operational parameters. The operational parameters can include a noise threshold level for determining when to mute audio information being communicated between the wireless terminal and a base station. Another operational parameter is the hand-off signal threshold level below which the wireless terminal seeks a new base station upon which to register. The parameter selection information can be in the form of icons which the user selects, or the user may enter precise numerical data. The user of the wireless terminal is given the capability of specifying the base station to which the wireless terminal will register.

Abstract: Using dynamic learning techniques by a system controller to determine a subset of neighboring cell sites to which an activity transfer should be attempted. An activity transfer can be a handoff or registration. The neighboring cell sites that should be chosen for an activity transfer are specified for each cell site. The specified neighboring cell sites are determined by the dynamic learning process. In a first embodiment, the dynamic learning is accomplished by accumulating statistical data that defines the average call duration of each of the selected neighboring sites after an activity transfer to each. Advantageously, this average duration can include the total call duration for two subsequent activity transfers. In a second embodiment, the dynamic learning is accomplished by accumulating statistical data that defines the maximum transmission power from the base station to which a handset was transferred.

Abstract: Using feedback by a system controller from wireless handsets to determine sub-areas which do not have coverage within a wireless telecommunication system. A system controller is responsive to the inability of a wireless handset to handoff to a base station, to record this fact, and requests that the wireless handset continue to monitor for a base station with sufficient transmission power. Note, the active call is lost when the handoff did not occur. When the wireless handset finds a base station that has sufficient transmission power on which to register, the wireless handset registers on this base station and sends a message to the system controller advising it of the failed handoff and the duration that occurred before a new base station was found. The system controller is responsive to this information to maintain a table for each base station from which a successful handoff could not be performed due to the lack of coverage.

Abstract: Symbol sequences of varying lengths and having logical meanings other than as network addresses (e.g., subscriber names), are assigned and used as actual telecommunications network addresses, without imposition of predefined fixed lengths, formats, or orderings on their constituent segments (e.g., given name, surname), in a call-processing arrangement (200) that uses stored definitions of syntax (320, 350) and grammar (400, 410) of the network numbering plan. The syntax definitions include definitions (312) of individual address segments, called symbol strings, which have logical meanings. Each string's definition includes a string length range (332), a string type (331), and an indicator (VNI 334) of the string's influence on call treatment (e.g., route) selection.