Patents by Inventor Lee Malcolm

Lee Malcolm has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • System and method for enhancing information flow in an enterprise
    Patent number: 10902083
    Abstract: A system for enhanced information flow in an enterprise is disclosed. The system includes a monitoring module configured to determine one or more metrics associated with at least one of an agent or a data item. The system further includes a rating module configured to provide a rating to the data item based on the one or more metrics associated with the at least one of the agent or the data item. The system further includes a computing module configured to compute a review parameter based on the rating of the data item. The system further includes a display module configured to display an indicator associated with the computed review parameter.
    Type: Grant
    Filed: June 12, 2014
    Date of Patent: January 26, 2021
    Assignee: Avaya Inc.
    Inventors: Peter Flannery, Cathal Mac Donnacha, Lee Malcolm
  • SYSTEM AND METHOD FOR ENHANCING INFORMATION FLOW IN AN ENTERPRISE
    Publication number: 20150363736
    Abstract: A system for enhanced information flow in an enterprise is disclosed. The system includes a monitoring module configured to determine one or more metrics associated with at least one of an agent or a data item. The system further includes a rating module configured to provide a rating to the data item based on the one or more metrics associated with the at least one of the agent or the data item. The system further includes a computing module configured to compute a review parameter based on the rating of the data item. The system further includes a display module configured to display an indicator associated with the computed review parameter.
    Type: Application
    Filed: June 12, 2014
    Publication date: December 17, 2015
    Inventors: Peter Flannery, Cathal Mac Donnacha, Lee Malcolm