Patents by Inventor Leon Madafferi

Leon Madafferi has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • CUSTOMER SERVICE SYSTEMS AND PORTALS
    Publication number: 20240015081
    Abstract: A deployable customer self-service (CSS) system is described. The deployable CSS includes a user interface, a web portal configured to load and display the user interface, a service configured to provide data to the user interface based on a system of record or third party service, and an integration connector for connecting the service to the system of record or third party service such that the service is agnostic to the format of the system of record or third party service.
    Type: Application
    Filed: September 26, 2023
    Publication date: January 11, 2024
    Inventors: Leon Madafferi, Gavin Bunshaw
  • Customer service systems and portals
    Patent number: 11805032
    Abstract: A deployable customer self-service (CSS) system is described. The deployable CSS includes a user interface, a web portal configured to load and display the user interface, a service configured to provide data to the user interface based on a system of record or third party service, and an integration connector for connecting the service to the system of record or third party service such that the service is agnostic to the format of the system of record or third party service.
    Type: Grant
    Filed: May 31, 2017
    Date of Patent: October 31, 2023
    Assignee: SELFSERVEME PTY LTD.
    Inventors: Leon Madafferi, Gavin Bunshaw
  • SECURE INFORMATION SHARING SYSTEMS AND METHODS
    Publication number: 20220278830
    Abstract: Some embodiments relate to systems and method for secure information sharing using an information sharing engine. The information sharing engine configured to manage data access keys and data access control configuration, store the data access keys and data access control configuration on a distributed ledger network and selectively retrieve the data access keys from the distributed ledger network based on the data access control configuration.
    Type: Application
    Filed: August 13, 2020
    Publication date: September 1, 2022
    Inventors: Gavin BUNSHAW, Leon MADAFFERI, Rallas BUTTRISS
  • CUSTOMER SERVICE SYSTEMS AND PORTALS
    Publication number: 20190196682
    Abstract: A deployable customer self-service (CSS) system is described. The deployable CSS includes a user interface, a web portal configured to load and display the user interface, a service configured to provide data to the user interface based on a system of record or third party service, and an integration connector for connecting the service to the system of record or third party service such that the service is agnostic to the format of the system of record or third party service.
    Type: Application
    Filed: May 31, 2017
    Publication date: June 27, 2019
    Inventors: Leon Madafferi, Gavin Bunshaw