Patents by Inventor Li-Sue Chen

Li-Sue Chen has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • Wait Time Prediction
    Publication number: 20240127136
    Abstract: The wait time prediction technology determines expected wait times for businesses or other public services using a model generated based on at least historical wait times for the business. In response to a request from a user, an expected wait time for service at the business for at least one particular time period on a particular day of a week is determined using the model and provided for display. User feedback regarding the expected wait time may be requested, and used to refresh the model as new wait times and other information are collected.
    Type: Application
    Filed: October 10, 2023
    Publication date: April 18, 2024
    Inventors: Li-Sue Chen, Steve Chien, Quang Duong, Tong Wang, Xixi Wang, Ke Xu
  • WAIT TIME PREDICTION
    Publication number: 20190130322
    Abstract: The wait time prediction technology determines expected wait times for businesses or other public services using a model generated based on at least historical wait times for the business. In response to a request from a user, an expected wait time for service at the business for at least one particular time period on a particular day of a week is determined using the model and provided for display. User feedback regarding the expected wait time may be requested, and used to refresh the model as new wait times and other information are collected.
    Type: Application
    Filed: November 1, 2017
    Publication date: May 2, 2019
    Inventors: Li-Sue Chen, Steve Chien, Quang Duong, Tong Wang, Xixi Wang, Ke Xu