Abstract: Embodiments are described for providing access by application vendors to applications deployed in an enterprise network environment. A package access system defines a support user class in a user profile database for an application executed within organization resources maintained in a multi-tenant data store. The support user is granted read only privileges to metadata of the application. An organization administrator can grant the application vendor access to the application as a support user, allowing the vendor to view and analyze the metadata. The organization administrator can further grant access by a specific support representative to the application as a specific user within the organization user for a limited term. The support representative can then log into the organization and access and use the application in order to diagnose any post-installation usage problems with the application.

Abstract: A SAN management software program controls access to resources in the SAN by associating individual users with one or more administration domains. A user that is associated with an administration domain that includes a port of a SAN switch can configure or otherwise access the port but is restricted from accessing ports outside of that administration domain. Likewise, access to other sub-fabric resources can be restricted and allowed to individual users and users in specific roles or groups. In this manner, the SAN administrative user has very specific control over which users can access which SAN resources and what level of access these users are granted.

Abstract: Embodiments are described for providing access by application vendors to applications deployed in an enterprise network environment. A package access system defines a support user class in a user profile database for an application executed within organization resources maintained in a multi-tenant data store. The support user is granted read only privileges to metadata of the application. An organization administrator can grant the application vendor access to the application as a support user, allowing the vendor to view and analyze the metadata. The organization administrator can further grant access by a specific support representative to the application as a specific user within the organization user for a limited term. The support representative can then log into the organization and access and use the application in order to diagnose any post-installation usage problems with the application.