Abstract: A facility for providing a workflow report document for a number of instances of a business process is described. In connection with information specifying the display of an arrangement of shapes each representing a constituent action of the business process, the facility provides information specifying the display in connection with shapes of the arrangement of at least one business process measure aggregated across all of the instances of the process.

Abstract: Targeted user interfaces of managed applications can be displayed in a number of ways. Targeted user interfaces can be displayed, at a management computer server, based on task templates associated with tasks selected in a user interface of a management application running on the management computer server. Targeted user interfaces can be displayed, at a management computer server, based on a chosen task template associated with a task selected in a user interface of a management application running on the management computer server. A task template can be chosen from one or more task templates associated with a selected task. Objects can be displayed in a user interface of a management application, and based on a selection of an object, tasks can be displayed.

Abstract: The usefulness of task templates can be maintained in a number of ways. Task templates can be updated on a client server from a remote task update server by initiating communication with the remote task update server, selecting a task template from a list of available task templates presented by the remote task update server, and downloading the selected task template to the client server in a format defined by a schema. Task templates can be updated on a client server by receiving a request from the client server, presenting a task template based on the request, receiving a selection of the task template, and transmitting the task template to the client server in a format defined by a schema. Task templates can also be managed by downloading task templates, assigning group names, and storing the downloaded task templates in a database.

Abstract: User connection information can be displayed. User connection information can represent user connections to a plurality of computer servers of a multi-server system. User connection information can be received from a plurality of computer servers, user details can be obtained, and a representation of the user connection information for the plurality of computer servers can be displayed. Users connected to computer servers can be notified by displaying a representation of user connection information, displaying a user-notification task, receiving a selection of the user notification task, and notifying the users of an event. User connection information can be retrieved and displayed by retrieving user connection information from a plurality computer servers of a multi-server system, storing the retrieved user connection information, and displaying a representation of the user connection information based on the stored user connection information.

Abstract: Described is a technology by which support information (e.g., help and/or other information) related to a computer program is automatically and dynamically searched with respect to a task of that program, with the results of the search aggregated for output in relation to the program. For example, the search may be based on active context data of the task (e.g., such as error data and the current operating environment), so that the support information that is located matches what is likely relevant. User preference data and default data may be used to narrow the search to specific sites, such as community forums that have been deemed to be valuable. Other input used to generate the query or queries may include historical and/or statistical data, and/or explicit user input.

Abstract: Extensibility computer servers and extensibility applications can be managed. Extensibility computer servers and extensibility applications can be discovered using a management application on a management computer server. An extensibility agent can be installed on an extensibility computer server, and used to provide status information. Tasks can be created for managing extensibility computer servers and extensibility applications. Entity groups representing extensibility computer servers and extensibility applications can be displayed and selected. Extensibility computer servers and extensibility applications can be displayed based on the selection of an entity group. Task templates associated with a selected entity group can be displayed.

Abstract: Targeted user interfaces of managed applications can be displayed in a number of ways. Targeted user interfaces can be displayed, at a management computer server, based on task templates associated with tasks selected in a user interface of a management application running on the management computer server. Targeted user interfaces can be displayed, at a management computer server, based on a chosen task template associated with a task selected in a user interface of a management application running on the management computer server. A task template can be chosen from one or more task templates associated with a selected task. Objects can be displayed in a user interface of a management application, and based on a selection of an object, tasks can be displayed.

Abstract: A public graphic library coupled to a WAN offers access to a database of graphics, while another graphic library inside the firewall of an enterprise network provides graphics to users in an enterprise. Transferring graphics from the public graphic library to the enterprise graphic library enables enterprise users to access content residing on the public graphic library while the enterprise network is disconnected or otherwise isolated from the WAN. A remote library director in a drawing software program directs communication between a user computer and either the public graphic library or the enterprise graphic library. The configuration of this director specifies the library from which a user accesses graphics.