Abstract: The present disclosure provides a system and method for analyzing customer communications to provide better customer service including generating customer related data from communications of a customer by at least one sensing device located in a venue, transmitting the generated customer related data to an analysis engine, determining based on an analysis of the customer related data a customer experience, identifying at least one suggestion to provide better customer service including the identification of a representative of the venue that the analysis engine has determined can assist the customer, and receiving the at least one suggestion including an indication that the representative should assist the customer from the analysis engine by a computing device associated with the representative of the venue.

Abstract: A first indication from a user is received. The indication includes a task to be performed using at least one application programming interface. A machine learning model is determine. At least one application programming interface is determined using the machine learning model and the request. The at least one application programming interface is provided to the user.

Abstract: A method and system for improving an automated mobile device detection system is provided. The method includes automatically detecting Web pages being accessed by a user via a mobile hardware device. Movement based attributes, biological parameters, and a geographical location of the user are detected via hardware sensors of the mobile device. The Webpages are modified such that a modified plurality of Webpages is generated based on the analysis. The modified plurality of Webpages is presented to the user.

Abstract: In an approach to automated merchandising, one or more computer processors detect access to an electronic store by a user. The one or more computer processors determine a location of the user. The one or more computer processors retrieve a plurality of social media communications associated with the location of the user, where social media communications include one or more publically available entries made by one or more users of one or more social media applications. The one or more computer processors determine whether the retrieved social media communications are associated with one or more merchandise associated with the electronic store. In response to determining the retrieved social media communications are associated with the one or more merchandise associated with the electronic store, the one or more computer processors determine a position of the one or more merchandise in one or more communication channels.

Abstract: A method and system for improving an automated mobile device detection system is provided. The method includes automatically detecting Web pages being accessed by a user via a mobile hardware device. Movement based attributes, biological parameters, and a geographical location of the user are detected via hardware sensors of the mobile device. The Webpages are modified such that a modified plurality of Webpages is generated based on the analysis. The modified plurality of Webpages is presented to the user.

Abstract: An approach using one or more computers to determine music to influence customer behavior, the approach includes retrieving customer behavior in a retail location and data associated with music played in the retail location where the retail location is one of a plurality of retail locations. The approach includes correlating, by time, customer behavior in the retail location with the data associated with music played in the retail location for each retail location. The approach includes receiving a request for one or more desired customer behaviors in at least one of the plurality of retail locations and determining music that provides the desired customer behaviors. The approach includes providing a recommendation of the music that provides the desired customer behaviors to the retail locations associated with the request for the desired customer behaviors.

Abstract: An approach using one or more computers to determine music to influence customer behavior, the approach includes retrieving customer behavior in a retail location and data associated with music played in the retail location where the retail location is one of a plurality of retail locations. The approach includes correlating, by time, customer behavior in the retail location with the data associated with music played in the retail location for each retail location. The approach includes receiving a request for one or more desired customer behaviors in at least one of the plurality of retail locations and determining music that provides the desired customer behaviors. The approach includes providing a recommendation of the music that provides the desired customer behaviors to the retail locations associated with the request for the desired customer behaviors.

Abstract: The present disclosure provides a system and method for analyzing customer communications to provide better customer service including generating customer related data from communications of a customer by at least one sensing device located in a venue, transmitting the generated customer related data to an analysis engine, determining based on an analysis of the customer related data a customer experience, identifying at least one suggestion to provide better customer service including the identification of a representative of the venue that the analysis engine has determined can assist the customer, and receiving the at least one suggestion including an indication that the representative should assist the customer from the analysis engine by a computing device associated with the representative of the venue.

Abstract: Enhancing online purchases based on a user's previous purchases by monitoring for a purchase receipt indicating the purchase of at least one product by the user; analyzing the purchase receipt to extract data; analyzing the extracted data; categorizing the at least one product purchased with the extracted data and storing the product and extracted data in a repository. At least one product indicated on the purchase receipt is compared to previous purchases in a same category stored in the repository; and if a product indicated on the purchase receipt is not the same as previous purchases in the same category, a notification is sent to the user regarding differences.

Abstract: The present disclosure provides a system and method for analyzing customer communications to provide better customer service including generating customer related data from communications of a customer by at least one sensing device located in a venue, transmitting the generated customer related data to an analysis engine, determining based on an analysis of the customer related data a customer experience, identifying at least one suggestion to provide better customer service including the identification of a representative of the venue that the analysis engine has determined can assist the customer, and receiving the at least one suggestion including an indication that the representative should assist the customer from the analysis engine by a computing device associated with the representative of the venue.

Abstract: In an approach to automated merchandising, one or more computer processors detect access to an electronic store by a user. The one or more computer processors determine a location of the user. The one or more computer processors retrieve a plurality of social media communications associated with the location of the user, where social media communications include one or more publically available entries made by one or more users of one or more social media applications. The one or more computer processors determine whether the retrieved social media communications are associated with one or more merchandise associated with the electronic store. In response to determining the retrieved social media communications are associated with the one or more merchandise associated with the electronic store, the one or more computer processors determine a position of the one or more merchandise in one or more communication channels.

Abstract: In an approach to automated merchandising, one or more computer processors detect access to an electronic store by a user. The one or more computer processors determine a location of the user. The one or more computer processors retrieve a plurality of social media communications associated with the location of the user, where social media communications include one or more publically available entries made by one or more users of one or more social media applications. The one or more computer processors determine whether the retrieved social media communications are associated with one or more merchandise associated with the electronic store. In response to determining the retrieved social media communications are associated with the one or more merchandise associated with the electronic store, the one or more computer processors determine a position of the one or more merchandise in one or more communication channels.

Abstract: A first indication from a user is received. The indication includes a task to be performed using at least one application programming interface. A machine learning model is determine. At least one application programming interface is determined using the machine learning model and the request. The at least one application programming interface is provided to the user.

Abstract: A first indication from a user is received. The indication includes a task to be performed using at least one application programming interface. A machine learning model is determine. At least one application programming interface is determined using the machine learning model and the request. The at least one application programming interface is provided to the user.

Abstract: Embodiments of the present invention provide a system, method, and program product to dynamically determine inventory reservation protocols using dynamic shopper trends. In an embodiment, a computing device receives an order request for a product. The computing device determines a threshold criteria that is associated with the product as well as an inventory reservation protocol for the order request using the determined threshold criteria.

Abstract: Embodiments of the present invention provide a system, method, and program product to dynamically determine inventory reservation protocols using dynamic shopper trends. In an embodiment, a computing device receives an order request for a product. The computing device determines a threshold criteria that is associated with the product as well as an inventory reservation protocol for the order request using the determined threshold criteria.

Abstract: There is provided a method, system and apparatus for managing access to gift registry resources in a service oriented architecture (SOA) architected commerce system. In this regard, a commerce system that has been configured according to an exemplary aspect of the invention can include a gift registry including a set of gift registry resources and business context services logic coupled to authentication logic. The business context services logic can be configured to issue contexts to requesting users for interacting with the gift registry. The gift registry, in turn, can moderate access to the gift registry resources according to the contexts.