Patents by Inventor Mark E. Faga

Mark E. Faga has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • Publication number: 20240095686
    Abstract: A system comprising a telematics device associated with a vehicle, a first computing device, a second computing device associated with a driver of the vehicle, and a server is disclosed. The server may be configured to receive maintenance data from the telematics device, determine a repair for the vehicle based on the maintenance data, send a request to the first computing device for the repair to be performed by one or more service providers, estimate a period of time for performing the repair, assign an alternative form of transportation to be provided to the driver during the estimated period of time, and send, to the second computing device, one or more notifications regarding at least one of the repair to be performed by the one or more service providers, the estimated period of time for the repair, or the assigned alternative transportation to be provided to the driver.
    Type: Application
    Filed: September 25, 2023
    Publication date: March 21, 2024
    Applicant: Allstate Insurance Company
    Inventors: Mark E. Faga, Paul Albert Sheetz
  • Patent number: 11915321
    Abstract: Systems and methods provide for an automated system for analyzing damage and processing claims associated with an insured item, such as a vehicle. An enhanced claims processing server may analyze damage associated with the insured item using photos/video transmitted to the server from a user device (e.g., a mobile device). The mobile device may receive feedback from the server regarding the acceptability of submitted photos/video, and if the server determines that any of the submitted photos/video is unacceptable, the mobile device may capture audio descriptions regarding the insured item. To aid in damage analysis, the server may also interface with various internal and external databases storing reference images of undamaged items and cost estimate information for repairing previously analyzed damages to similar items.
    Type: Grant
    Filed: August 2, 2022
    Date of Patent: February 27, 2024
    Assignee: Allstate Insurance Company
    Inventors: Jennifer A. Brandmaier, Mark E. Faga, Robert H. Johnson, Daniel Koza, William Loo, Clint J. Marlow, Kurt M. Stricker
  • Publication number: 20240037671
    Abstract: Systems and methods provide for an automated system for analyzing damage to process claims and pre-claim consultations associated with an insured item, such as a vehicle. An enhanced claims processing server may analyze damage associated with the insured item using photos/video transmitted to the server from a user device (e.g., a mobile device). The mobile device may receive feedback from the server regarding the acceptability of submitted photos/video, and if the server determines that any of the submitted photos/video is unacceptable, the mobile device may capture additional photos/video until all of the data are deemed acceptable. In addition, the server may interface with third party entities such as repair shops and may generate a payment for compensating a claimant for repair of the insured item.
    Type: Application
    Filed: October 9, 2023
    Publication date: February 1, 2024
    Applicant: Allstate Insurance Company
    Inventors: Suchandra Banerjee, Jennifer A. Brandmaier, Mark E. Faga, Robert H. Johnson, Clint J. Marlow, Curtis Murphy, Kurt M. Stricker, Josh Campbell
  • Publication number: 20230334589
    Abstract: Systems and methods provide for an automated system for analyzing damage to process claims and pre-claim consultations associated with an insured item, such as a vehicle. An enhanced claims processing server may analyze damage associated with the insured item using photos/video transmitted to the server from a user device (e.g., a mobile device). The mobile device may receive feedback from the server regarding the acceptability of submitted photos/video, and if the server determines that any of the submitted photos/video is unacceptable, the mobile device may capture additional photos/video until all of the data are deemed acceptable. In addition, the server may interface with third party entities such as repair shops and may generate a payment for compensating a claimant for repair of the insured item.
    Type: Application
    Filed: April 25, 2023
    Publication date: October 19, 2023
    Applicant: Allstate Insurance Company
    Inventors: Mark E. Faga, Robert H. Johnson, Clint J. Marlow, Kurt M. Stricker
  • Patent number: 11783428
    Abstract: Systems and methods provide for an automated system for analyzing damage to process claims and pre-claim consultations associated with an insured item, such as a vehicle. An enhanced claims processing server may analyze damage associated with the insured item using photos/video transmitted to the server from a user device (e.g., a mobile device). The mobile device may receive feedback from the server regarding the acceptability of submitted photos/video, and if the server determines that any of the submitted photos/video is unacceptable, the mobile device may capture additional photos/video until all of the data are deemed acceptable. In addition, the server may interface with third party entities such as repair shops and may generate a payment for compensating a claimant for repair of the insured item.
    Type: Grant
    Filed: June 20, 2022
    Date of Patent: October 10, 2023
    Assignee: Allstate Insurance Company
    Inventors: Suchandra Banerjee, Jennifer A. Brandmaier, Mark E. Faga, Robert H. Johnson, Clint J. Marlow, Curtis Murphy, Kurt M. Stricker, Josh Campbell
  • Patent number: 11769119
    Abstract: A system comprising a telematics device associated with a vehicle, a first computing device, a second computing device associated with a driver of the vehicle, and a server is disclosed. The server may be configured to receive maintenance data from the telematics device, determine a repair for the vehicle based on the maintenance data, send a request to the first computing device for the repair to be performed by one or more service providers, estimate a period of time for performing the repair, assign an alternative form of transportation to be provided to the driver during the estimated period of time, and send, to the second computing device, one or more notifications regarding at least one of the repair to be performed by the one or more service providers, the estimated period of time for the repair, or the assigned alternative transportation to be provided to the driver.
    Type: Grant
    Filed: April 15, 2015
    Date of Patent: September 26, 2023
    Assignee: Allstate Insurance Company
    Inventors: Mark E. Faga, Paul Albert Sheetz
  • Publication number: 20230186401
    Abstract: Systems and methods provide for an automated system for analyzing damage and processing claims associated with an insured item, such as a vehicle. An enhanced claims processing server may analyze damage associated with the insured item using photos/video transmitted to the server from a user device (e.g., a mobile device). The mobile device may receive feedback from the server regarding the acceptability of submitted photos/video, and if the server determines that any of the submitted photos/video is unacceptable, the mobile device may capture additional photos/video until all of the data are deemed acceptable. To aid in damage analysis, the server may also interface with various internal and external databases storing reference images of undamaged items and cost estimate information for repairing previously analyzed damages to similar items. Further still, the server may generate a payment for compensating a claimant for repair of the insured item.
    Type: Application
    Filed: February 13, 2023
    Publication date: June 15, 2023
    Applicant: Allstate Insurance Company
    Inventors: Jennifer A. Brandmaier, Mark E. Faga, Robert H. Johnson, Daniel Koza, William Loo, Clint J. Marlow, Kurt M. Stricker
  • Publication number: 20230123844
    Abstract: Systems and methods provide for configuring and transferring multiple data files including image data files using a mobile device. A mobile device may acquire multiple data files including image files from disparate sources and transmit them to an enhanced image processing server. The enhanced image processing server may analyze the received image files using various techniques. To aid in analysis, the server may also interface with various internal and external databases storing reference images or other reference data of previously analyzed similar data. Further still, the enhanced image processing server may transmit a result of the analysis back to a mobile device.
    Type: Application
    Filed: December 19, 2022
    Publication date: April 20, 2023
    Applicant: Allstate Insurance Company
    Inventors: Jennifer A. Brandmaier, Mark E. Faga, Robert H. Johnson, Daniel Koza, William Loo, Clint J. Marlow, Kurt M. Stricker
  • Patent number: 11625791
    Abstract: Systems and methods provide for an automated system for analyzing damage to process claims associated with an insured item, such as a vehicle. An enhanced claims processing server may analyze damage associated with the insured item using photos/video transmitted to the server from a user device (e.g., a mobile device). The enhanced claims processing server may submit a signal that locks one or more portions of an application on the mobile device used to submit the photos/videos. The mobile device may receive feedback from the server regarding the acceptability of submitted photos/video. The photos may further be annotated using, for example, a touch screen display. An estimate, such as a cost estimate, may be determined for the damage associated with the insured item based on the photos and/or annotations.
    Type: Grant
    Filed: December 14, 2020
    Date of Patent: April 11, 2023
    Assignee: Allstate Insurance Company
    Inventors: Jennifer A. Brandmaier, Mark E. Faga, Robert H. Johnson, Philip Peter Ramirez, Kurt M. Stricker, Joshua E. Campbell
  • Patent number: 11580605
    Abstract: Systems and methods provide for an automated system for analyzing damage and processing claims associated with an insured item, such as a vehicle. An enhanced claims processing server may analyze damage associated with the insured item using photos/video transmitted to the server from a user device (e.g., a mobile device). The mobile device may receive feedback from the server regarding the acceptability of submitted photos/video, and if the server determines that any of the submitted photos/video is unacceptable, the mobile device may capture additional photos/video until all of the data are deemed acceptable. To aid in damage analysis, the server may also interface with various internal and external databases storing reference images of undamaged items and cost estimate information for repairing previously analyzed damages to similar items. Further still, the server may generate a payment for compensating a claimant for repair of the insured item.
    Type: Grant
    Filed: June 12, 2020
    Date of Patent: February 14, 2023
    Assignee: Allstate Insurance Company
    Inventors: Jennifer A. Brandmaier, Mark E. Faga, Robert H. Johnson, Daniel Koza, William Loo, Clint J. Marlow, Kurt M. Stricker
  • Publication number: 20230020642
    Abstract: Systems and methods provide for an automated system for analyzing damage to process claims and pre-claim consultations associated with an insured item, such as a vehicle. An enhanced claims processing server may analyze damage associated with the insured item using photos/video transmitted to the server from a user device (e.g., a mobile device). The mobile device may receive feedback from the server regarding the acceptability of submitted photos/video, and if the server determines that any of the submitted photos/video is unacceptable, the mobile device may capture additional photos/video until all of the data are deemed acceptable. In addition, the server may interface with third party entities such as repair shops and may generate a payment for compensating a claimant for repair of the insured item.
    Type: Application
    Filed: September 26, 2022
    Publication date: January 19, 2023
    Applicant: Allstate Insurance Company
    Inventors: Jennifer A. Brandmaier, Mark E. Faga, Robert H. Johnson, Daniel Koza, William Loo, Clint J. Marlow, Kurt Stricker
  • Publication number: 20230009887
    Abstract: Data associated with a structure or home may be received from an insurance provider, from publicly available sources and/or from a user. The data may include information about the structure and/or items within the structure, as well as a locality in which the structure is located, and/or other structures in the locality or neighborhood. The data may be used to assess items associated with the structure to determine a probability that an item may have an issue. Other aspects relate to receiving a request for assistance from a user in identifying a cause of an issue and remedying the issue. In some examples, the received data associated with the structure may be aggregated with data from the user about the issue in order to identify a cause of the issue and develop an action plan to address the issue.
    Type: Application
    Filed: February 22, 2022
    Publication date: January 12, 2023
    Inventors: Kurt M. Stricker, Beverly Landry-Gonzalez, Nicolette De Guia, Mark E. Faga, Kelly Ann Brennan, Robert H. Johnson
  • Patent number: 11532049
    Abstract: Systems and methods provide for configuring and transferring multiple data files including image data files using a mobile device. A mobile device may acquire multiple data files including image files from disparate sources and transmit them to an enhanced image processing server. The enhanced image processing server may analyze the received image files using various techniques. To aid in analysis, the server may also interface with various internal and external databases storing reference images or other reference data of previously analyzed similar data. Further still, the enhanced image processing server may transmit a result of the analysis back to a mobile device.
    Type: Grant
    Filed: December 9, 2016
    Date of Patent: December 20, 2022
    Assignee: ALLSTATE INSURANCE COMPANY
    Inventors: Jennifer A. Brandmaier, Mark E. Faga, Robert H. Johnson, Daniel Koza, William Loo, Clint J. Marlow, Kurt M. Stricker
  • Patent number: 11532048
    Abstract: Systems and methods provide for an automated system for analyzing damage and processing claims associated with an insured item, such as a vehicle. An enhanced claims processing server may analyze damage associated with the insured item using photos/video transmitted to the server from a user device (e.g., a mobile device). The mobile device may receive feedback from the server regarding the acceptability of submitted photos/video, and if the server determines that any of the submitted photos/video is unacceptable, the mobile device may capture additional photos/video until all of the data are deemed acceptable. To aid in damage analysis, the server may also interface with various internal and external databases storing reference images of undamaged items and cost estimate information for repairing previously analyzed damages to similar items. Further still, the server may generate a payment for compensating a claimant for repair of the insured item.
    Type: Grant
    Filed: May 5, 2014
    Date of Patent: December 20, 2022
    Assignee: Allstate Insurance Company
    Inventors: Jennifer A. Brandmaier, Mark E. Faga, Robert H. Johnson, Daniel Koza, William Loo, Clint J. Marlow, Kurt M. Stricker
  • Publication number: 20220374908
    Abstract: An enhanced roadside assistance system may modify service provider role assignments in roadside assistance accounts. The system may be configured to modify a service provider role assignment associated with a roadside assistance account by assigning a service provider role to each of a plurality of service providers. The system may receive a service request from a roadside assistance device for an individual associated with a vehicle. The system may identify one or more of the service providers offering a type of service indicated by the service request. Based on the service provider role assignment, the system may transmit a notification of the service request to at least one of a plurality of computing devices associated with one of the service providers. The system may receive a response comprising one or more discounts and transmit the response to the roadside assistance device for presentation to the individual.
    Type: Application
    Filed: December 31, 2021
    Publication date: November 24, 2022
    Inventors: Mark E. Faga, Ryan M. Briggs, Margaret K. Striebich
  • Publication number: 20220366511
    Abstract: Systems and methods provide for an automated system for analyzing damage and processing claims associated with an insured item, such as a vehicle. An enhanced claims processing server may analyze damage associated with the insured item using photos/video transmitted to the server from a user device (e.g., a mobile device). The mobile device may receive feedback from the server regarding the acceptability of submitted photos/video, and if the server determines that any of the submitted photos/video is unacceptable, the mobile device may capture audio descriptions regarding the insured item. To aid in damage analysis, the server may also interface with various internal and external databases storing reference images of undamaged items and cost estimate information for repairing previously analyzed damages to similar items.
    Type: Application
    Filed: August 2, 2022
    Publication date: November 17, 2022
    Applicant: Allstate Insurance Company
    Inventors: Jennifer A. Brandmaier, Mark E. Faga, Robert H. Johnson, Daniel Koza, William Loo, Clint J. Marlow, Kurt M. Stricker
  • Publication number: 20220343435
    Abstract: Systems and methods provide for an automated system for analyzing damage and processing claims associated with an insured item, such as a vehicle. An enhanced claims processing server may analyze damage associated with the insured item using photos/video transmitted to the server from a user device (e.g., a mobile device). The mobile device may receive feedback from the server regarding the acceptability of submitted photos/video, and if the server determines that any of the submitted photos/video is unacceptable, the mobile device may capture additional photos/video until all of the data are deemed acceptable. To aid in damage analysis, the server may also interface with various internal and external databases storing reference images of undamaged items and cost estimate information for repairing previously analyzed damages to similar items. Further still, the server may generate a payment for compensating a claimant for repair of the insured item.
    Type: Application
    Filed: July 11, 2022
    Publication date: October 27, 2022
    Applicant: Allstate Insurance Company
    Inventors: Jennifer A. Brandmaier, Mark E. Faga, Robert H. Johnson, Daniel Koza, William Loo, Clint J. Marlow, Kurt M. Stricker
  • Publication number: 20220318923
    Abstract: Systems and methods provide for an automated system for analyzing damage to process claims and pre-claim consultations associated with an insured item, such as a vehicle. An enhanced claims processing server may analyze damage associated with the insured item using photos/video transmitted to the server from a user device (e.g., a mobile device). The mobile device may receive feedback from the server regarding the acceptability of submitted photos/video, and if the server determines that any of the submitted photos/video is unacceptable, the mobile device may capture additional photos/video until all of the data are deemed acceptable. In addition, the server may interface with third party entities such as repair shops and may generate a payment for compensating a claimant for repair of the insured item.
    Type: Application
    Filed: June 20, 2022
    Publication date: October 6, 2022
    Applicant: Allstate Insurance Company
    Inventors: Suchandra Banerjee, Jennifer A. Brandmaier, Mark E. Faga, Robert H. Johnson, Clint J. Marlow, Curtis Murphy, Kurt M. Stricker, Josh Campbell
  • Patent number: 11455691
    Abstract: Systems and methods provide for an automated system for analyzing damage to process claims and pre-claim consultations associated with an insured item, such as a vehicle. An enhanced claims processing server may analyze damage associated with the insured item using photos/video transmitted to the server from a user device (e.g., a mobile device). The mobile device may receive feedback from the server regarding the acceptability of submitted photos/video, and if the server determines that any of the submitted photos/video is unacceptable, the mobile device may capture additional photos/video until all of the data are deemed acceptable. In addition, the server may interface with third party entities such as repair shops and may generate a payment for compensating a claimant for repair of the insured item.
    Type: Grant
    Filed: September 27, 2019
    Date of Patent: September 27, 2022
    Assignee: ALLSTATE INSURANCE COMPANY
    Inventors: Jennifer A. Brandmaier, Mark E. Faga, Robert H. Johnson, Daniel Koza, William Loo, Clint J. Marlow, Kurt M. Stricker
  • Publication number: 20220245748
    Abstract: Aspects of the present disclosure provide systems and methods for vehicle sharing. One aspect includes a vehicle sharing system including a data collection component configured to receive vehicle owner information and user information. The vehicle sharing system may also include a matching component configured to determine a match between a vehicle owner and a vehicle user based on the vehicle owner information and the user information. In some aspects, the vehicle owner information includes vehicle owner social data and the user information includes vehicle user social data. The vehicle sharing system may also include a communication interface configured to send an indication of the match between the vehicle owner and the vehicle user.
    Type: Application
    Filed: February 2, 2022
    Publication date: August 4, 2022
    Inventors: Mike Flossmor, Mark E. Faga, Howard Hayes