Patents by Inventor Mark Edward Henson

Mark Edward Henson has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • Patent number: 8255542
    Abstract: A system and method for reconstructing a session. A method may include receiving audio and metadata packets related to a session. Audio data may be recorded and metadata information may be extracted from the metadata packets and stored in association with the audio data. A session may be reconstructed by simultaneously replaying the audio data and presenting a visual representation of the metadata.
    Type: Grant
    Filed: May 20, 2010
    Date of Patent: August 28, 2012
    Assignee: Nice Systems Ltd.
    Inventor: Mark Edward Henson
  • Publication number: 20110289220
    Abstract: Embodiments of the invention are directed to a system and method for reconstructing a session. A method may include receiving audio and metadata packets related to a session. Audio data may be recorded and metadata information may be extracted from the metadata packets and stored in association with the audio data. A session may be reconstructed by simultaneously replaying the audio data and presenting a visual representation of the metadata.
    Type: Application
    Filed: May 20, 2010
    Publication date: November 24, 2011
    Inventor: Mark Edward HENSON