Abstract: A cutting instrument rack hangs below a cabinet and above a counter so as to clear the space for performing useful tasks while facilitating access to various cutting instruments, such as knives and scissors. The edge of each cutting instrument is oriented away from a resting surface so as to reduce or avoid the dulling of the edge. The cutting instrument rack can be mounted to accommodate right-handed individuals. The same cutting instrument rack can be mounted to accommodate left-handed individuals by rotating the cutting instrument rack 180 degrees prior to mounting.

Abstract: A cutting instrument rack hangs below a cabinet and above a counter so as to clear the space for performing useful tasks while facilitating access to various cutting instruments, such as knives and scissors. The edge of each cutting instrument is oriented away from a resting surface so as to reduce or avoid the dulling of the edge. The cutting instrument rack can be mounted to accommodate right-handed individuals. The same cutting instrument rack can be mounted to accommodate left-handed individuals by rotating the cutting instrument rack 180 degrees prior to mounting.

Abstract: A method and system for generating a help file based on failed user queries. A help file generation system collects failed user queries from user computer systems. The generation system assists a developer in identifying failed user queries that are related to a topic. The generation system then updates the entry in the help file for that topic based on the identified user queries. When a help system subsequently uses that help file, it checks the updated entry when searching for a match and will likely find a match to a relevant topic for a user query that previously failed.

Abstract: A method and system for generating a help file based on failed user queries. A help file generation system collects failed user queries from user computer systems. The generation system assists a developer in identifying failed user queries that are related to a topic. The generation system then updates the entry in the help file for that topic based on the identified user queries. When a help system subsequently uses that help file, it checks the updated entry when searching for a match and will likely find a match to a relevant topic for a user query that previously failed.

Abstract: When a user submits a content resource to a content database, an automated content categorizer facilitates the task by suggesting a list of relevant content categories in the content database. The automated content categorizer receives a search descriptor attributed to the content resource, performs a relevance search, and proposes a ranked list of category branches that are expected to provide a good match with the described content resource. Metadata associated with individual categories and content resources stored in the content database are searched relative to the search descriptor provided by the user. From the proposed content categories, the user can simply select the category he or she feels is most appropriate and store the content resource under that category in the content database, or propose a new category.

Abstract: A method and system for generating a help file based on failed user queries. A help file generation system collects failed user queries from user computer systems. The generation system assists a developer in identifying failed user queries that are related to a topic. The generation system then updates the entry in the help file for that topic based on the identified user queries. When a help system subsequently uses that help file, it checks the updated entry when searching for a match and will likely find a match to a relevant topic for a user query that previously failed.