Abstract: An improved workstation for use in a telecommunications fraud detection system is disclosed. The workstation provides a fraud analyst with streamlined access to case records defining one or more subcases or fraud analyses associated with specified calling card numbers. Additionally, the workstation is preferably interconnected to a customer information database and may display a variety of detailed customer information on monitor together with associated case or subcase information. Through the use of assorted tools provided by the workstation, a fraud analyst may efficiently study instances of possible telecommunications fraud on a case-by-case basis.

Abstract: A method and apparatus for detection and prevention of calling card fraud is disclosed. The invention provides enhanced intelligence and efficiency in part applying by a fraud analysis associated with a calling card bill type or service provider as identified by originating partitions in network switches. Additionally, the invention incorporates a case-subcase arrangement of fraud analysis information and conducts fraud analysis on a case-by-case basis, thereby providing streamlined handling of suspected fraud. Still additionally, the invention includes an administrative monitor that continuously collects and reviews fraud system status information to detect abnormalities in the system.