Abstract: An information processing method for monitoring errors that occur in an information processing apparatus includes: (A) capturing an image to be outputted to a console, sequentially; (B) determining whether the captured image satisfies a condition regarding a preset error display screen; and (C) upon determining that the captured image satisfies the condition, saving in a saving area of a memory unit, data of images that were captured within a predetermined time period, which includes a time when the image that satisfies the condition was captured, or data of a predetermined number of images, which include the image that satisfies the condition.

Abstract: An information processing method for monitoring errors that occur in an information processing apparatus includes: (A) capturing an image to be outputted to a console, sequentially; (B) determining whether the captured image satisfies a condition regarding a preset error display screen; and (C) upon determining that the captured image satisfies the condition, saving in a saving area of a memory unit, data of images that were captured within a predetermined time period, which includes a time when the image that satisfies the condition was captured, or data of a predetermined number of images, which include the image that satisfies the condition.

Abstract: An account information operation terminal device is registered in advance in a system that performs access authentication based on account information. The system manages the account information operation terminal device registered in the system based on registered terminal information. The system uses the registered terminal information to permit only the account information operation terminal device registered in advance in the system to operate the account information.