Abstract: The Service Bay Timer or SBT system and corresponding methodology are designed to generally increase job performance of vehicle service technicians while they work on vehicles in service centers. The SBT system identifies bottlenecks in particular services and alerts service technicians and staff of potential issues. The Service Bay Timer system uses complex algorithms to recognize issues and trends and report those issues and trends. By increasing awareness of service bay usage, the amount of time expenditure for a given vehicle while in for a particular service, and the time a service bay is not being used, policies and procedures can be enacted to correct and or enhance each service. The system creates a logical view of the vehicles in the service center tracking vehicle whereabouts and providing status updates during the entire process.

Abstract: Embodiments of the present invention provide a system and method for summarizing and reporting the impact of database statements at a database appliance. The database appliance, according to one embodiment, can receive a database request and determine a set of information related to the request. Embodiments disclosed herein take in as input the database statement text and output multiple impact vectors, each containing both the name of an affected entity and a 32-bit “impact bitmap” for that entity. This concise and unambiguous output format can be computed using fast AND, OR, XOR, and NOT operations, allowing for highly efficient evaluation of database statements against user defined policies and finer policy granularity.