Patents by Inventor Matthew E. Carroll

Matthew E. Carroll has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • Publication number: 20210209618
    Abstract: Arrangements for synchronously tracking and controlling events across multiple computer systems are provided. In some examples, a user may register with a system and user data may be received. In some arrangements, historical data associated with the user may also be received. Machine learning may be used to analyze the historical data and/or user data and a first recommendation for an item may be generated and transmitted to the user. Upon receiving acceptance of the recommendation, the system may request data from one or more entities. For instance, entity data associated with current inventory, availability of items, layout of locations, and the like, may be received. Based on the received data, a list of items for capture and/or an item capture route may be generated. In some examples, the item capture route may include step-by-step or map-based instructions to capture the items on the list.
    Type: Application
    Filed: January 7, 2020
    Publication date: July 8, 2021
    Inventors: Manu Kurian, Matthew E. Carroll
  • Publication number: 20210209534
    Abstract: Arrangements for providing multi-channel tracking and control are provided. In some examples, a request for a quantity of product may be received. The request may be processed and the order transmitted to a destination. During shipping, tracking of the order may be performed to determine whether an order has arrived at a destination. In some examples, quality data may be captured at the destination to determine whether a portion of the order was damaged or destroyed during shipping. In some arrangements, upon detecting delivery of the order the system may generate one or more instructions to update an inventory of the requesting entity based on delivery of the order. In some examples, machine learning may be used to predict when an entity may submit a subsequent request for product, a recommended amount of product, and the like. This information may be transmitted to a requesting entity to simplify future processing requests.
    Type: Application
    Filed: January 7, 2020
    Publication date: July 8, 2021
    Inventors: Manu Kurian, Matthew E. Carroll
  • Publication number: 20210200563
    Abstract: Aspects of the disclosure relate to providing augmented reality user interfaces and controlling automated systems based on user activity information and pre-staging information. A computing platform may receive, from a client user device, a trip start notification indicating that a user of the client user device is initiating a trip to an enterprise center. In response to receiving the trip start notification, the computing platform may generate a pre-staging augmented reality user interface for a client augmented reality device linked to the client user device. Thereafter, the computing platform may receive pre-staging information identifying one or more events to be performed at the enterprise center when the user of the client user device arrives at the enterprise center. The computing platform may generate one or more pre-staging commands based on the pre-staging information and may send these commands to one or more systems associated with the enterprise center.
    Type: Application
    Filed: March 17, 2021
    Publication date: July 1, 2021
    Inventor: Matthew E. Carroll
  • Patent number: 10983809
    Abstract: Aspects of the disclosure relate to providing augmented reality user interfaces and controlling automated systems based on user activity information and pre-staging information. A computing platform may receive, from a client user device, a trip start notification indicating that a user of the client user device is initiating a trip to an enterprise center. In response to receiving the trip start notification, the computing platform may generate a pre-staging augmented reality user interface for a client augmented reality device linked to the client user device. Thereafter, the computing platform may receive pre-staging information identifying one or more events to be performed at the enterprise center when the user of the client user device arrives at the enterprise center. The computing platform may generate one or more pre-staging commands based on the pre-staging information and may send these commands to one or more systems associated with the enterprise center.
    Type: Grant
    Filed: August 4, 2020
    Date of Patent: April 20, 2021
    Assignee: Bank of America Corporation
    Inventor: Matthew E. Carroll
  • Publication number: 20210082257
    Abstract: Aspects of the disclosure relate to processing systems that implement an enhanced reality device to facilitate transactions at a screen-less automated teller machine (ATM). A computing platform may receive a request to initiate a transaction with a screen-less automated ATM. Based on the request to initiate the transaction, the computing platform may send pre-transaction interface information and commands directing the enhanced reality device to generate a pre-transaction interface. The computing platform may receive an authentication request from the screen-less ATM indicating its availability and requesting authentication information. In response to validating the authentication information, the computing platform may generate transaction interface information. The computing platform may send the transaction interface information to the enhanced reality device. The computing platform may receive a transaction completion indication from the screen-less ATM.
    Type: Application
    Filed: December 1, 2020
    Publication date: March 18, 2021
    Inventors: Matthew E. Carroll, Michael Ogrinz, Nathan Dent
  • Patent number: 10949417
    Abstract: Systems and methods for dynamic supply chain product tracking are provided. The method may include embedding IoT devices across a multi-stage supply chain. The method may include computing, via the IoT devices, a value impact of each stage of the multi-stage supply chain process. The method may also include transmitting, via the IoT devices, each value impact of a stage to blockchain database host systems. The method may also include constructing, via each of the blockchain database host systems, a new linked data block for each value impact of a stage. The method may also include computing a real value of the end product based on the linked data blocks in the blockchain database host systems.
    Type: Grant
    Filed: November 26, 2018
    Date of Patent: March 16, 2021
    Assignee: Bank of America Corporation
    Inventors: Manu Kurian, Matthew E. Carroll
  • Patent number: 10916105
    Abstract: Aspects of the disclosure relate to processing systems that implement an enhanced reality device to facilitate transactions at a screen-less automated teller machine (ATM). A computing platform may receive a request to initiate a transaction with a screen-less automated ATM. Based on the request to initiate the transaction, the computing platform may send pre-transaction interface information and commands directing the enhanced reality device to generate a pre-transaction interface. The computing platform may receive an authentication request from the screen-less ATM indicating its availability and requesting authentication information. In response to validating the authentication information, the computing platform may generate transaction interface information. The computing platform may send the transaction interface information to the enhanced reality device. The computing platform may receive a transaction completion indication from the screen-less ATM.
    Type: Grant
    Filed: September 6, 2018
    Date of Patent: February 9, 2021
    Assignee: Bank of America Corporation
    Inventors: Matthew E. Carroll, Michael Ogrinz, Nathan Dent
  • Patent number: 10884839
    Abstract: Aspects of the disclosure relate to dynamic system configuration control systems with improved resource allocation techniques. A computing platform may receive commands directing the computing platform to distribute relevant portions of a system configuration update. The computing platform may identify one or more virtual machine host platforms to which the system configuration update is applicable, and may direct applicable virtual machine host platforms to perform system updates based on the system configuration update. The computing platform may generate an error map identifying correlations between error codes and a respective operator for each error code. The computing platform may determine, based on the error map, an operator associated with resolution of various error codes. The computing platform may direct user devices associated with the determine operators to cause display of an operator interface, and may direct a client management computing platform to cause display of an error correction hub.
    Type: Grant
    Filed: June 7, 2018
    Date of Patent: January 5, 2021
    Assignee: Bank of America Corporation
    Inventors: Sriram Ramachandran, Matthew E Carroll, Manu Kurian
  • Publication number: 20200371819
    Abstract: Aspects of the disclosure relate to providing augmented reality user interfaces and controlling automated systems based on user activity information and pre-staging information. A computing platform may receive, from a client user device, a trip start notification indicating that a user of the client user device is initiating a trip to an enterprise center. In response to receiving the trip start notification, the computing platform may generate a pre-staging augmented reality user interface for a client augmented reality device linked to the client user device. Thereafter, the computing platform may receive pre-staging information identifying one or more events to be performed at the enterprise center when the user of the client user device arrives at the enterprise center. The computing platform may generate one or more pre-staging commands based on the pre-staging information and may send these commands to one or more systems associated with the enterprise center.
    Type: Application
    Filed: August 4, 2020
    Publication date: November 26, 2020
    Inventor: Matthew E. Carroll
  • Publication number: 20200356542
    Abstract: A centralized database identifier repository may identify databases using a unique identifier, or key tag, for each database. Each identified database may include data relating to one or more specific data elements. The repository may include a variety of data elements. Each data element may be associated with one or more database keys. The repository may be a repository of reference pointers. The repository may facilitate data viewing and data retrieval. A requestor may search for a data element using the centralized repository. The repository may retrieve data relating to a specific data element, from all databases identified by unique identifiers, that include data relating to the data element. The databases' unique identifiers may be encrypted tokens.
    Type: Application
    Filed: May 8, 2019
    Publication date: November 12, 2020
    Inventors: Matthew E. Carroll, Manu Kurian, Aaron E. Russell
  • Publication number: 20200349539
    Abstract: Aspects of the disclosure relate to processing systems that provide a teller assistant experience using enhanced reality interfaces. The computing platform may initiate a video call with an enhanced reality device, which may cause the enhanced reality device to display a user of the computing platform in a portion of a teller assistance experience interface and may cause the computing platform to display a video stream corresponding to a user of the enhanced reality device. The computing platform may receive a request to generate a teller experience notification based on the video stream. The computing platform may generate commands directing an enhanced reality teller control platform to generate the teller experience notification. The computing platform may send, to the enhanced reality teller control platform, the commands, which may cause the enhanced reality teller control platform to direct the enhanced reality device to display the teller experience notification.
    Type: Application
    Filed: July 15, 2020
    Publication date: November 5, 2020
    Inventors: Nathan Dent, Matthew E. Carroll
  • Patent number: 10768951
    Abstract: Aspects of the disclosure relate to providing augmented reality user interfaces and controlling automated systems based on user activity information and pre-staging information. A computing platform may receive, from a client user device, a trip start notification indicating that a user of the client user device is initiating a trip to an enterprise center. In response to receiving the trip start notification, the computing platform may generate a pre-staging augmented reality user interface for a client augmented reality device linked to the client user device. Thereafter, the computing platform may receive pre-staging information identifying one or more events to be performed at the enterprise center when the user of the client user device arrives at the enterprise center. The computing platform may generate one or more pre-staging commands based on the pre-staging information and may send these commands to one or more systems associated with the enterprise center.
    Type: Grant
    Filed: August 29, 2018
    Date of Patent: September 8, 2020
    Assignee: Bank of America Corporation
    Inventor: Matthew E. Carroll
  • Patent number: 10755250
    Abstract: Aspects of the disclosure relate to processing systems that provide a teller assistant experience using enhanced reality interfaces. The computing platform may initiate a video call with an enhanced reality device, which may cause the enhanced reality device to display a user of the computing platform in a portion of a teller assistance experience interface and may cause the computing platform to display a video stream corresponding to a user of the enhanced reality device. The computing platform may receive a request to generate a teller experience notification based on the video stream. The computing platform may generate commands directing an enhanced reality teller control platform to generate the teller experience notification. The computing platform may send, to the enhanced reality teller control platform, the commands, which may cause the enhanced reality teller control platform to direct the enhanced reality device to display the teller experience notification.
    Type: Grant
    Filed: September 7, 2018
    Date of Patent: August 25, 2020
    Assignee: Bank of America Corporation
    Inventors: Nathan Dent, Matthew E. Carroll
  • Publication number: 20200167337
    Abstract: Systems and methods for dynamic supply chain product tracking are provided. The method may include embedding IoT devices across a multi-stage supply chain. The method may include computing, via the IoT devices, a value impact of each stage of the multi-stage supply chain process. The method may also include transmitting, via the IoT devices, each value impact of a stage to blockchain database host systems. The method may also include constructing, via each of the blockchain database host systems, a new linked data block for each value impact of a stage. The method may also include computing a real value of the end product based on the linked data blocks in the blockchain database host systems.
    Type: Application
    Filed: November 26, 2018
    Publication date: May 28, 2020
    Inventors: Manu Kurian, Matthew E. Carroll
  • Publication number: 20200160439
    Abstract: A method for securely launching a temporary financial system nested within a permanent financial system, for a locale impacted by a disaster event is provided. The method may include receiving profile-data associated with a new-quasi-user. The method may include storing the profile-data in an account profile. The method may further include analyzing the profile-data. The method may further include authenticating the new-quasi-user based on the analyzing of the profile-data. The method may further include enabling the new-quasi-user, access to a subset of services from the permanent financial system. The enabling may include simulating the temporary financial system to mimic the appearance of the permanent financial system. The method may further include filtering and separating, via a secure information filter, the temporary system from the permanent system thereby limiting the new-quasi-user, access to the permanent financial system.
    Type: Application
    Filed: November 15, 2018
    Publication date: May 21, 2020
    Inventors: Matthew E. Carroll, Manu Kurian
  • Patent number: 10614383
    Abstract: Systems for dynamically recognizing progress and generating recommendations are provided. In some examples, a system may image data from an augmented reality device. The image data may include video images, still images, images of machine-readable code, and the like. The received image data may be analyzed in real-time to identify an object within the data. In some examples, machine learning may be used to identify one or more characteristics of the object. The identified characteristics may be compared to one or more pre-defined goals or limits and a notification may be generated based on the comparison. The notification may be transmitted to the augmented reality device and displayed on the augmented reality device. In some examples, based on the comparison, machine learning may be used to generate one or more recommendations and a notification may be generated including the recommendations and may be transmitted to the augmented reality device for display.
    Type: Grant
    Filed: September 18, 2019
    Date of Patent: April 7, 2020
    Assignee: Bank of America Corporation
    Inventors: Manu Kurian, Matthew E. Carroll
  • Publication number: 20200082367
    Abstract: Aspects of the disclosure relate to processing systems that provide a teller assistant experience using enhanced reality interfaces. The computing platform may initiate a video call with an enhanced reality device, which may cause the enhanced reality device to display a user of the computing platform in a portion of a teller assistance experience interface and may cause the computing platform to display a video stream corresponding to a user of the enhanced reality device. The computing platform may receive a request to generate a teller experience notification based on the video stream. The computing platform may generate commands directing an enhanced reality teller control platform to generate the teller experience notification. The computing platform may send, to the enhanced reality teller control platform, the commands, which may cause the enhanced reality teller control platform to direct the enhanced reality device to display the teller experience notification.
    Type: Application
    Filed: September 7, 2018
    Publication date: March 12, 2020
    Inventors: Nathan Dent, Matthew E. Carroll
  • Publication number: 20200082463
    Abstract: Aspects of the disclosure relate to providing augmented reality user interfaces and controlling back-office data processing systems based on augmented reality events. A computing platform may receive first item information identifying one or more items associated with a first event participant and second item information identifying one or more items associated with a second event participant. Subsequently, the computing platform may generate an event summary user interface that includes one or more augmented reality overlay elements and may send the event summary user interface to devices associated with the first and second event participants.
    Type: Application
    Filed: September 6, 2018
    Publication date: March 12, 2020
    Inventor: Matthew E. Carroll
  • Publication number: 20200082676
    Abstract: Aspects of the disclosure relate to processing systems that implement an enhanced reality device to facilitate transactions at a screen-less automated teller machine (ATM). A computing platform may receive a request to initiate a transaction with a screen-less automated ATM. Based on the request to initiate the transaction, the computing platform may send pre-transaction interface information and commands directing the enhanced reality device to generate a pre-transaction interface. The computing platform may receive an authentication request from the screen-less ATM indicating its availability and requesting authentication information. In response to validating the authentication information, the computing platform may generate transaction interface information. The computing platform may send the transaction interface information to the enhanced reality device. The computing platform may receive a transaction completion indication from the screen-less ATM.
    Type: Application
    Filed: September 6, 2018
    Publication date: March 12, 2020
    Inventors: Matthew E. Carroll, Michael Ogrinz, Nathan Dent
  • Publication number: 20200073681
    Abstract: Aspects of the disclosure relate to providing augmented reality user interfaces and controlling automated systems based on user activity information and pre-staging information. A computing platform may receive, from a client user device, a trip start notification indicating that a user of the client user device is initiating a trip to an enterprise center. In response to receiving the trip start notification, the computing platform may generate a pre-staging augmented reality user interface for a client augmented reality device linked to the client user device. Thereafter, the computing platform may receive pre-staging information identifying one or more events to be performed at the enterprise center when the user of the client user device arrives at the enterprise center. The computing platform may generate one or more pre-staging commands based on the pre-staging information and may send these commands to one or more systems associated with the enterprise center.
    Type: Application
    Filed: August 29, 2018
    Publication date: March 5, 2020
    Inventor: Matthew E. Carroll