Patents by Inventor Matthew Kenneth Gracie

Matthew Kenneth Gracie has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • System and method for conducting an optimized customer identification program
    Patent number: 7974867
    Abstract: A computer-implemented method of compiling a customer information set that complies with regulatory criteria is provided. The method comprises providing an overall question set having a plurality of questions and determining from the overall question set a basic question set, the basic question set including at least one basic question. The method further comprises associating an expected answer with at least one question of the basic question set and providing criteria for modifying the basic question set based on receiving an answer that differs from the expected answer. The method still further comprises optimizing an interactive customer survey with a customer using the overall question set, the basic question set, the expected answer and the criteria for modifying the basic question set.
    Type: Grant
    Filed: September 7, 2010
    Date of Patent: July 5, 2011
    Assignee: The PNC Financial Services Group, Inc.
    Inventors: Matthew Kenneth Gracie, David Benjamin Caruso
  • System and Method for Conducting an Optimized Customer Identification Program
    Publication number: 20110066463
    Abstract: A computer-implemented method of compiling a customer information set that complies with regulatory criteria is provided. The method comprises providing an overall question set having a plurality of questions and determining from the overall question set a basic question set, the basic question set including at least one basic question. The method further comprises associating an expected answer with at least one question of the basic question set and providing criteria for modifying the basic question set based on receiving an answer that differs from the expected answer. The method still further comprises optimizing an interactive customer survey with a customer using the overall question set, the basic question set, the expected answer and the criteria for modifying the basic question set.
    Type: Application
    Filed: September 7, 2010
    Publication date: March 17, 2011
    Applicant: The PNC Financial Services Group, Inc.
    Inventors: Matthew Kenneth Gracie, David Benjamin Caruso
  • System and method for conducting an optimized customer identification program
    Patent number: 7801758
    Abstract: A computer-implemented method of compiling a customer information set that complies with regulatory criteria is provided. The method comprises providing an overall question set having a plurality of questions and determining from the overall question set a basic question set, the basic question set including at least one basic question. The method further comprises associating an expected answer with at least one question of the basic question set and providing criteria for modifying the basic question set based on receiving an answer that differs from the expected answer. The method still further comprises optimizing an interactive customer survey with a customer using the overall question set, the basic question set, the expected answer and the criteria for modifying the basic question set.
    Type: Grant
    Filed: December 12, 2003
    Date of Patent: September 21, 2010
    Assignee: The PNC Financial Services Group, Inc.
    Inventors: Matthew Kenneth Gracie, David Benjamin Caruso