Abstract: The present invention relates to a telephone which has, on account of its many functions, a multistage menu structure for operator prompting. In order that a user does not have to remember the entire menu, or the point where he is in the menu at a given time if he pauses when operating the unit, there is specified a process for communication between the telephone and the user which, by means of a program, indicates to the user when he inputs a help signal a program branch previously selected by him and the next options available to him within this program branch. Furthermore, a voice dialling system for carrying out such a process is specified.