Patents by Inventor Mauricio Perez Hernandez

Mauricio Perez Hernandez has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • Reducing duplicate information when reporting system incidents
    Patent number: 8655845
    Abstract: A mechanism is provided for reducing duplicate information. Diagnostic data associated with a new incident that has occurred is received and at least one new incident dump file is created for the new incident that includes some or all of the diagnostic data. The diagnostic data in the at least one new incident dump file is compared to diagnostic data in at least one corresponding preceding incident dump file. Responsive to the at least one new incident dump file comprising diagnostic data that is different from the at least one corresponding preceding incident dump file, at least one comparison dump file is generated that comprises only the differences in the at least one new incident dump file that are not contained in the at least one corresponding preceding incident dump file. A report package that includes the at least one comparison dump file is then transmitted to a support system.
    Type: Grant
    Filed: January 11, 2012
    Date of Patent: February 18, 2014
    Assignee: International Business Machines Corporation
    Inventors: John J. Auvenshine, Basheer N. Bristow, Carlin M. Kartchner, Mauricio Perez Hernandez
  • Reducing Duplicate Information when Reporting System Incidents
    Publication number: 20130179415
    Abstract: A mechanism is provided for reducing duplicate information. Diagnostic data associated with a new incident that has occurred is received and at least one new incident dump file is created for the new incident that includes some or all of the diagnostic data. The diagnostic data in the at least one new incident dump file is compared to diagnostic data in at least one corresponding preceding incident dump file. Responsive to the at least one new incident dump file comprising diagnostic data that is different from the at least one corresponding preceding incident dump file, at least one comparison dump file is generated that comprises only the differences in the at least one new incident dump file that are not contained in the at least one corresponding preceding incident dump file. A report package that includes the at least one comparison dump file is then transmitted to a support system.
    Type: Application
    Filed: January 11, 2012
    Publication date: July 11, 2013
    Applicant: International Business Machines Corporation
    Inventors: John J. Auvenshine, Basheer N. Bristow, Carlin M. Kartchner, Mauricio Perez Hernandez